VehicleVerdict

2023 Mack Pinnacle (pi/pn) problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2023 Mack Pinnacle (pi/pn) — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

Does the 2023 Mack Pinnacle (pi/pn) have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V792000Electrical SystemOctober 23, 2024 · 59,338 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

2023 Mack Pinnacle (pi/pn) — common questions

Is the 2023 Mack Pinnacle (pi/pn) reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2023 Mack Pinnacle (pi/pn) have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Mack Pinnacle (pi/pn). Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.