2002 Mack RB problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2002 Mack RB — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

How does 2002 compare to other RB years?

RB NHTSA complaints by model year, 2002 highlighted. Red bars are years to avoid.

See all RB years to avoid →

Does the 2002 Mack RB have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

10V069000TransmissionMarch 3, 2010 · 15,490 units

Defect

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.

Consequence

THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.

Remedy

MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.

02V061002SuspensionMarch 21, 2002 · 213 units

Defect

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.

Consequence

THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.

Remedy

THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.

2002 Mack RB — common questions

Is the 2002 Mack RB reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2002 Mack RB have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2002 Mack RB. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

How does 2002 compare to other RB years?

Does the 2002 Mack RB have recalls?

2002 Mack RB — common questions

Is the 2002 Mack RB reliable?

Does the 2002 Mack RB have recalls?

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