VehicleVerdict

2020 Mack Te problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2020 Mack Te — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Te years?

Te NHTSA complaints by model year, 2020 highlighted1 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints2025: 0 complaints
Te NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Te years to avoid →

Does the 2020 Mack Te have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V953000BrakesDecember 9, 2021 · 20,668 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.

Consequence

The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.

Remedy

Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.

19V895000LightingDecember 16, 2019 · 1,879 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Reduced visibility can increase the risk of a crash.

Remedy

Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.

2020 Mack Te — common questions

Is the 2020 Mack Te reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2020 Mack Te have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2020 Mack Te. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Mack Te under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.