2024 Mazda CX-5 problems
Verdict · NHTSA data
Among the better years
The 2024 Mazda CX-5 is among the quieter years of the CX-5 on NHTSA's books: 61 complaints (63% below the model's median year), no recalls, and no open investigations.
No single system dominates the record — complaints spread across other (9), brakes (8), and driver assistance (7), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.
61
NHTSA complaints
0
Recalls
0
Investigations
7
Crash-involved
1
Fires reported
5
Injuries
0
Deaths
5
NCAP overall · of 5 stars
How does 2024 compare to other CX-5 years?
What are the most common 2024 Mazda CX-5 problems?
| Component | Complaints | Share | vs prior year |
|---|---|---|---|
| Other | 9 | 15% | — flat |
| Brakes | 8 | 13% | — flat |
| Engine | 7 | 11% | ▼ down |
| Driver Assistance | 7 | 11% | ▼ down |
| Seats | 4 | 7% | ▲ up |
| Speed Control | 4 | 7% | ▲ up |
| Lighting | 4 | 7% | ▼ down |
| Transmission | 3 | 5% | — flat |
| Airbags | 2 | 3% | ▲ up |
| Electrical System | 2 | 3% | ▼ down |
| Steering | 2 | 3% | — flat |
| Body & Structure | 2 | 3% | ▲ up |
| Visibility & Wipers | 2 | 3% | ▼ down |
| Fuel System | 1 | 2% | — flat |
| Suspension | 1 | 2% | — flat |
| Seat Belts | 1 | 2% | — flat |
| Latches & Locks | 1 | 2% | — flat |
| Tires & Wheels | 1 | 2% | — flat |
Consumer complaints filed with NHTSA
Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.
“Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the…”
“Something malfunctioned with the brake system of the car. The car was in park and off. I exited the car, reached back into the car for an item, and shut the door. I then walked up the driveway and to the front door. At that point, the car began to roll down the driveway. Someone coming down the…”
“This vehicle belongs to my friend, but I was the injured party. She was visiting me and realized she forgot her phone,.the vehicle wias at the top of my driveway and in park. She wanted to go back in the house to look and got out of the car & left the door open., I leaned into the car to press stop…”
“I had coplained about a long, soft brake pedal on 10 February 2024 to Hiley Fort Worth Motorcars and got a report on 13 February 2024 stated that after inspection, they could not duplicate my complaint, so they did a visual inspection and washed the car!!!! Today, 29 May 2024, I had to make an…”
“The contact owned a 2024 Mazda CX-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front…”
2024 Mazda CX-5 — common questions
Is the 2024 Mazda CX-5 reliable?
Its record is better than the model's norm: 61 NHTSA complaints, below the typical CX-5 year, with 0 recalls and no open investigations.
What are the most common 2024 CX-5 problems?
According to NHTSA complaint data, the leading problem areas are other (9 complaints), brakes (8 complaints), driver assistance (7 complaints).
Does the 2024 Mazda CX-5 have recalls?
No. NHTSA lists no recall campaigns for the 2024 Mazda CX-5.
Which Mazda CX-5 years should you avoid?
Based on complaint rates and open investigations, the CX-5 years to avoid are 2016, 2014, 2018, 2019, 2013. The cleanest record among CX-5 years belongs to 2012.
How safe is the 2024 Mazda CX-5?
In NHTSA's NCAP crash testing, the 2024 Mazda CX-5 earned an overall rating of 5 out of 5 stars.
Related
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.