VehicleVerdict

2019 Mazda CX-9 problems

Verdict · NHTSA data

A typical year for this model

The 2019 Mazda CX-9 sits mid-pack among CX-9 years: 70 NHTSA complaints against a model median of roughly 78, with 2 recalls and no defect investigations.

Engine leads the complaint categories with 21 reports (30% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

70

NHTSA complaints

2

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2019 compare to other CX-9 years?

CX-9 NHTSA complaints by model year, 2019 highlighted263 complaints2007: 121 complaints2008: 234 complaints2009: 66 complaints2010: 229 complaints2011: 209 complaints2012: 263 complaints2013: 80 complaints2014: 73 complaints2015: 45 complaints2016: 141 complaints2017: 78 complaints2018: 165 complaints2019: 70 complaints2020: 25 complaints2021: 42 complaints2022: 13 complaints2023: 17 complaints
CX-9 NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all CX-9 years to avoid →

What are the most common 2019 Mazda CX-9 problems?

ComponentComplaintsShare
Engine2130%
Other1319%
Driver Assistance811%
Electrical System710%
Suspension46%
Body & Structure34%
Visibility & Wipers34%
Transmission34%
Brakes23%
Fuel System23%
Steering23%
Speed Control11%
Seats11%

Does the 2019 Mazda CX-9 have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V875000Fuel SystemNovember 12, 2021 · 121,038 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

19V770000Tires & WheelsOctober 28, 2019 · 146 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Consequence

A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Remedy

Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The car has only 41k miles on it and the engine warning light came on. I had the car towed to Mazda and now it won’t start and it needs a new engine. (Which is on back order for months). It is covered under the powertrain warranty but does me no good if I’m without a vehicle, and making car…”

Complaint filed with NHTSA · Engine · November 30, 2023

“Internal (growing) spider cracks on center displays. The cracks are internal and cannot be felt by touch. Visibility risk when trying to use the backup camera. This problem is known by Mazda and they've issued a service alert (attached) for Models 2016-2018 but for some reason excluded 2019.…”

Complaint filed with NHTSA · Other · April 4, 2023

“I was backing out of a parking spot while watching the backup camera when I felt a bump as if I hit something but the camera was showing I have enough space to the cars behind me. It turns out the backup camera image was frozen on the display and I had hit a car parked behind my car. Please…”

Complaint filed with NHTSA · Driver Assistance · October 5, 2024 · crash

“2019 Mazda CX-9 GT Infotainment Screen is spidering / cracking in the upper right-hand corner making it difficult to see information on the screen. This appears to be an ongoing problem with the design / components of the infotainment screen. I note a May 2020 TSB / Dealer Notification campaign…”

Complaint filed with NHTSA · Electrical System · August 13, 2022

“TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, [PHONE])…”

Complaint filed with NHTSA · Suspension · October 30, 2019

2019 Mazda CX-9 — common questions

Is the 2019 Mazda CX-9 reliable?

It is close to typical for the CX-9: 70 NHTSA complaints, 2 recalls, and no investigations on file.

What are the most common 2019 CX-9 problems?

According to NHTSA complaint data, the leading problem areas are engine (21 complaints), other (13 complaints), driver assistance (8 complaints).

Does the 2019 Mazda CX-9 have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2019 Mazda CX-9. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mazda CX-9 years should you avoid?

Based on complaint rates and open investigations, the CX-9 years to avoid are 2012, 2008, 2010, 2011, 2018, 2016, 2007. The cleanest record among CX-9 years belongs to 2022.

How safe is the 2019 Mazda CX-9?

In NHTSA's NCAP crash testing, the 2019 Mazda CX-9 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.