VehicleVerdict

2024 Mazda CX-90 problems

Verdict · NHTSA data

One of the years to avoid

The 2024 Mazda CX-90 carries two red flags at once: 440 consumer complaints filed with NHTSA — 11.9× the CX-90 norm — and an open NHTSA defect investigation (subject: Momentary increase in steering effort after recall remedy). It is one of the CX-90 years to avoid. Complainants reported 12 injuries in total across these filings.

Steering leads the complaint categories with 146 reports (33% of the total).

440

NHTSA complaints

11

Recalls

1

Investigations · 1 open

14

Crash-involved

1

Fires reported

12

Injuries

0

Deaths

NCAP overall

How does 2024 compare to other CX-90 years?

CX-90 NHTSA complaints by model year, 2024 highlighted440 complaints2024: 440 complaints2025: 37 complaints2026: 8 complaints
CX-90 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all CX-90 years to avoid →

What are the most common 2024 Mazda CX-90 problems?

ComponentComplaintsShare
Steering14633%
Driver Assistance6415%
Engine4510%
Other348%
Electrical System338%
Transmission256%
Speed Control174%
Fuel System153%
Brakes143%
Body & Structure113%
Suspension102%
Visibility & Wipers102%
Tires & Wheels51%
Lighting41%
Airbags20%
Latches & Locks20%
Seats20%
Seat Belts10%

Does the 2024 Mazda CX-90 have recalls?

11 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V568000Electrical SystemSeptember 2, 2025 · 104,854 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Consequence

An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy

Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

24V814000Body & StructureOctober 31, 2024 · 80,915 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

Consequence

An ESU that does not function properly, increases the risk of a crash.

Remedy

Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

24V817000Electrical SystemOctober 31, 2024 · 14,902 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Consequence

Loss of drive power increases the risk of a crash.

Remedy

Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V816000TransmissionOctober 31, 2024 · 38,926 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

Consequence

An engine that fails to restart increases the risk of a crash.

Remedy

Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V815000EngineOctober 31, 2024 · 31,488 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Consequence

Loss of drive power increases the risk of a crash.

Remedy

Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V349000Driver AssistanceMay 16, 2024 · 9,914 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Consequence

Unexpected braking increases the risk of a crash.

Remedy

Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

24V022000SteeringJanuary 18, 2024 · 43,454 units

Defect

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Consequence

Loss of power steering assist while driving increases the risk of a crash.

Remedy

Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

23V719000TransmissionOctober 26, 2023 · 4,252 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

23V718000Driver AssistanceOctober 26, 2023 · 11,903 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy

Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

23V553000Driver AssistanceAugust 4, 2023 · 17,600 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

23V429000SuspensionJune 15, 2023 · 18 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

Open NHTSA investigations

RQ26002

Momentary increase in steering effort after recall remedy

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.

Complaint filed with NHTSA · Steering · May 22, 2026 · crash

The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.

Complaint filed with NHTSA · Driver Assistance · May 22, 2026 · crash

There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again.…

Complaint filed with NHTSA · Engine · March 5, 2024

The vehicle caught fire while in operation/driving and later engulfed entie cabin. No warning lamps, in-vehicle alerts, or other warning signs were activated or displayed. Car has not yet been inspected.

Complaint filed with NHTSA · Other · March 27, 2026 · fire

I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words…

Complaint filed with NHTSA · Electrical System · January 12, 2026 · crash

2024 Mazda CX-90 — common questions

Is the 2024 Mazda CX-90 reliable?

NHTSA data argues against it: 440 complaints put the 2024 model at #1 of 3 CX-90 years, and a defect investigation remains open. It is one of the CX-90 years to avoid.

What are the most common 2024 CX-90 problems?

According to NHTSA complaint data, the leading problem areas are steering (146 complaints), driver assistance (64 complaints), engine (45 complaints).

Does the 2024 Mazda CX-90 have recalls?

Yes — NHTSA lists 11 recall campaigns affecting the 2024 Mazda CX-90. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2024 Mazda CX-90 under NHTSA investigation?

Yes — an investigation remains open (Momentary increase in steering effort after recall remedy). An open ODI action means NHTSA is actively assessing a possible defect.

Which Mazda CX-90 years should you avoid?

Based on complaint rates and open investigations, the CX-90 years to avoid are 2024, 2025. The cleanest record among CX-90 years belongs to 2026.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.