VehicleVerdict

2011 Mazda Mazda3 problems

Verdict · NHTSA data

One of the years to avoid

The 2011 Mazda Mazda3 carries two red flags at once: 179 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Mazda3 years to avoid. Complainants reported 15 injuries in total across these filings.

No single system dominates the record — complaints spread across airbags (29), electrical system (20), and seats (19), which usually points to general build quality rather than one defect. In government crash testing it earned 4 of 5 NCAP stars overall.

179

NHTSA complaints

2

Recalls

1

Investigations · 1 open

18

Crash-involved

2

Fires reported

15

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2011 compare to other Mazda3 years?

See all Mazda3 years to avoid →

What are the most common 2011 Mazda Mazda3 problems?

ComponentComplaintsShare
Airbags2916%
Electrical System2011%
Seats1911%
Other1810%
Body & Structure137%
Steering137%
Transmission127%
Tires & Wheels106%
Lighting106%
Visibility & Wipers84%
Suspension74%
Engine53%
Seat Belts53%
Brakes42%
Speed Control32%
Fuel System32%

Does the 2011 Mazda Mazda3 have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V082000SeatsFebruary 9, 2017 · 173,859 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

Consequence

If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

Remedy

Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

16V644000Body & StructureSeptember 6, 2016 · 580,455 units

Defect

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

THE MAZDA 3 HIT A LARGE TRUCK BROADSIDE, WHICH CAUSED EXTENSIVE DAMAGE TO THE FRONT END OF THE CAR. THE MAZDA IS LIKELY TOTALED. THOUGH THE MAZDA 3 IS EQUIPPED WITH FRONT, SIDE AND OVERHEAD AIRBAGS, NOT ONE AIRBAG DEPLOYED IN THE ACCIDENT, NOT EVEN THE DRIVER'S-SIDE FRONT AIRBAG. AMAZINGLY, NO ONE…

Complaint filed with NHTSA · Airbags · January 20, 2014 · crash

WHILE DRIVING A LOUD GUN LIKE SOUND HAPPENS. SOUND WILL NOT TURN OFF EVEN WITH THE VEHICLE OFF OR VOLUME TURNED DOWN. THIS ISSUE IS RELATED TO THE BOSE AMP FAILURE WHICH THE DEALERSHIP HAS REFUSED TO FIX FOR FREE OR DIAGNOSE FOR FREE. CONTACTED BOSE AND THEY HAVE CONFIRMED THIS IS A KNOWN ISSUE…

Complaint filed with NHTSA · Electrical System · December 15, 2020 · crash

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO HIS FROM THE REAR. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACKWARD ABNORMALLY. THE CONTACT SUSTAINED INJURIES AS A RESULT. THE VEHICLE WAS NOT DESTROYED. A POLICE REPORT WAS FILED. THE DEALER WAS…

Complaint filed with NHTSA · Seats · August 11, 2012 · crash

My Mazda 3 2011 dash is splitting and it was inspected by the Mazda dealership. It pulls a safety issue because the glue and sticky material that was coming from the dash is shining into my eyes every time I drive during daylight. I am afraid the airbags will be affected too because the dash is…

Complaint filed with NHTSA · Other · September 14, 2021

TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT…

Complaint filed with NHTSA · Body & Structure · September 30, 2016

2011 Mazda Mazda3 — common questions

Is the 2011 Mazda Mazda3 reliable?

NHTSA data argues against it: 179 complaints put the 2011 model at #8 of 23 Mazda3 years, and a defect investigation remains open. It is one of the Mazda3 years to avoid.

What are the most common 2011 Mazda3 problems?

According to NHTSA complaint data, the leading problem areas are airbags (29 complaints), electrical system (20 complaints), seats (19 complaints).

Does the 2011 Mazda Mazda3 have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2011 Mazda Mazda3. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2011 Mazda Mazda3 under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Mazda Mazda3 years should you avoid?

Based on complaint rates and open investigations, the Mazda3 years to avoid are 2010, 2008, 2012, 2007, 2006, 2011, 2013. The cleanest record among Mazda3 years belongs to 2026.

How safe is the 2011 Mazda Mazda3?

In NHTSA's NCAP crash testing, the 2011 Mazda Mazda3 earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.