VehicleVerdict

2017 Mercedes-Benz B 250e problems

Verdict · NHTSA data

One of the years to avoid

With 39 complaints filed to NHTSA — about 7.1 times the median B 250e year — the 2017 model ranks #1 of 4 B 250e years for complaint volume. It lands on the years-to-avoid list.

Engine leads the complaint categories with 11 reports (28% of the total).

39

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2017 compare to other B 250e years?

B 250e NHTSA complaints by model year, 2017 highlighted39 complaints2014: 1 complaints2015: 6 complaints2016: 5 complaints2017: 39 complaints
B 250e NHTSA complaints by model year, 2017 highlighted. Red bars are years to avoid.

See all B 250e years to avoid →

What are the most common 2017 Mercedes-Benz B 250e problems?

ComponentComplaintsShare
Engine1128%
Transmission1026%
Electrical System821%
Fuel System513%
Suspension13%
Other13%
Brakes13%
Seat Belts13%
Speed Control13%

Does the 2017 Mercedes-Benz B 250e have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V229000SteeringApril 1, 2021 · 4,992 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

21V058000OtherFebruary 5, 2021 · 1,292,258 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

17V627000AirbagsOctober 6, 2017 · 495,290 units

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as…”

Complaint filed with NHTSA · Engine · October 6, 2022

“The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as…”

Complaint filed with NHTSA · Transmission · October 6, 2022

“While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance ”

Complaint filed with NHTSA · Electrical System · December 15, 2024

“I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017…”

Complaint filed with NHTSA · Fuel System · May 11, 2022

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY…”

Complaint filed with NHTSA · Speed Control · November 11, 2017

2017 Mercedes-Benz B 250e — common questions

Is the 2017 Mercedes-Benz B 250e reliable?

NHTSA data argues against it: 39 complaints put the 2017 model at #1 of 4 B 250e years. It is one of the B 250e years to avoid.

What are the most common 2017 B 250e problems?

According to NHTSA complaint data, the leading problem areas are engine (11 complaints), transmission (10 complaints), electrical system (8 complaints).

Does the 2017 Mercedes-Benz B 250e have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2017 Mercedes-Benz B 250e. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercedes-Benz B 250e years should you avoid?

Based on complaint rates and open investigations, the B 250e years to avoid are 2017, 2015, 2016, 2014.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.