VehicleVerdict

2018 Mercedes-Benz C 300 4matic problems

Verdict · NHTSA data

One of the years to avoid

The 2018 Mercedes-Benz C 300 4matic carries two red flags at once: 11 consumer complaints filed with NHTSA — 5.5× the C 300 4matic norm — and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the C 300 4matic years to avoid.

11

NHTSA complaints

3

Recalls

1

Investigations · 1 open

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2018 compare to other C 300 4matic years?

C 300 4matic NHTSA complaints by model year, 2018 highlighted11 complaints2018: 11 complaints2021: 3 complaints2023: 1 complaints2024: 4 complaints2025: 0 complaints2026: 0 complaints
C 300 4matic NHTSA complaints by model year, 2018 highlighted. Red bars are years to avoid.

See all C 300 4matic years to avoid →

What are the most common 2018 Mercedes-Benz C 300 4matic problems?

ComponentComplaintsShare
Body & Structure327%
Engine218%
Other218%
Airbags19%
Seat Belts19%
Steering19%
Electrical System19%

Does the 2018 Mercedes-Benz C 300 4matic have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

18V906000LightingDecember 19, 2018 · 2,364 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 and C300 4MATIC vehicles. The headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

If the low beam headlight is not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.

Remedy

MBUSA has notified owners, and dealers will inspect the setting of the headlights and adjust them, as necessary, free of charge. The recall began March 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020008.

18V838000AirbagsNovember 27, 2018 · 104,663 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Consequence

If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

18V608000Visibility & WipersSeptember 11, 2018 · 387 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.

Consequence

If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

Mercedes-benz usa. llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class. glc, and gle vehicles. please refer to mbusa's recall report for specific vehicle details. the front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to…

Complaint filed with NHTSA · Body & Structure · March 22, 2024

The contact owns a 2018 Mercedes-Benz C300 4matic. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the equipment needed to perform…

Complaint filed with NHTSA · Other · May 20, 2021

2018 Mercedes C300. P052E check engine code. Positive Crankcase Ventilation failed with less than 28K miles. Common reported problem but not covered after warranty period, even with extended warranty addition. It's a major part of the engine function and 6 hours of labor to replace. Mercedes Benz…

Complaint filed with NHTSA · Engine · January 24, 2023

APPARENTLY THERE IS A RECALL SITUATION THAT INCLUDES MY VEHICLE AND MERCEDES BENZ WASN'T ABLE TO SOLVE IT YET. I BOUGHT THE CAR AFTER THE RECALL HAS BEGAN.

Complaint filed with NHTSA · Airbags · December 12, 2018

car has less than 34,000 miles on it. One day went to drive and the vehicle wouldn't turn and an error message popped up "power steering malfunction, check owners manual" Had it towed to dealer and they said they couldn't find anything wrong with it. According to the dealer, no sign of wear and…

Complaint filed with NHTSA · Steering · August 3, 2024

2018 Mercedes-Benz C 300 4matic — common questions

Is the 2018 Mercedes-Benz C 300 4matic reliable?

NHTSA data argues against it: 11 complaints put the 2018 model at #1 of 6 C 300 4matic years, and a defect investigation remains open. It is one of the C 300 4matic years to avoid.

What are the most common 2018 C 300 4matic problems?

According to NHTSA complaint data, the leading problem areas are body & structure (3 complaints), other (2 complaints), engine (2 complaints).

Does the 2018 Mercedes-Benz C 300 4matic have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2018 Mercedes-Benz C 300 4matic. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2018 Mercedes-Benz C 300 4matic under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Mercedes-Benz C 300 4matic years should you avoid?

Based on complaint rates and open investigations, the C 300 4matic years to avoid are 2018. The cleanest record among C 300 4matic years belongs to 2026.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.