VehicleVerdict

2010 Mercedes-Benz Cls550 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2010 Mercedes-Benz Cls550 — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2010 compare to other Cls550 years?

Cls550 NHTSA complaints by model year, 2010 highlighted44 complaints2006: 10 complaints2007: 44 complaints2008: 22 complaints2009: 6 complaints2010: 1 complaints2011: 4 complaints2012: 31 complaints2013: 5 complaints2014: 11 complaints2015: 1 complaints2017: 1 complaints
Cls550 NHTSA complaints by model year, 2010 highlighted. Red bars are years to avoid.

See all Cls550 years to avoid →

What are the most common 2010 Mercedes-Benz Cls550 problems?

ComponentComplaintsShare
Other1100%

Does the 2010 Mercedes-Benz Cls550 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V874000Visibility & WipersNovember 19, 2024 · 33,456 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

22V954000Visibility & WipersDecember 23, 2022 · 131,653 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

19V918000Visibility & WipersDecember 20, 2019 · 747,928 units

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“SUNROOF RECALL - THE PANEL HAS BECOME LOOSE AND THE COVERING NEEDED TO BE REMOVED FOR SAFETY (FALLING). I CALLED MY LOCAL MERCEDES DEALER FOR THE RECALL REPLACEMENT AND THEY SAID THEY DO NOT HAVE THE PARTS. I ASKED CAN THEY CALL ME WHEN THEY COME IN AND THEY SAID THEY CANNOT BECAUSE THEY DON'T KNOW…”

Complaint filed with NHTSA · Other · December 13, 2019

2010 Mercedes-Benz Cls550 — common questions

Is the 2010 Mercedes-Benz Cls550 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2010 Mercedes-Benz Cls550 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2010 Mercedes-Benz Cls550. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercedes-Benz Cls550 years should you avoid?

Based on complaint rates and open investigations, the Cls550 years to avoid are 2007, 2012, 2014, 2013, 2015, 2017. The cleanest record among Cls550 years belongs to 2010.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.