VehicleVerdict

2023 Mercedes-Benz Eqe 500 4matic problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 5 complaints on file for the 2023 Mercedes-Benz Eqe 500 4matic — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

5

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Eqe 500 4matic years?

Eqe 500 4matic NHTSA complaints by model year, 2023 highlighted5 complaints2023: 5 complaints2024: 0 complaints
Eqe 500 4matic NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Eqe 500 4matic years to avoid →

What are the most common 2023 Mercedes-Benz Eqe 500 4matic problems?

ComponentComplaintsShare
Electrical System240%
Transmission240%
Fuel System120%

Does the 2023 Mercedes-Benz Eqe 500 4matic have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V533000SteeringAugust 20, 2025 · 3,749 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Consequence

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

25V366000Driver AssistanceJune 5, 2025 · 94 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

25V255000Electrical SystemMay 12, 2025 · 443 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Consequence

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode…”

Complaint filed with NHTSA · Electrical System · March 14, 2026

“Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode…”

Complaint filed with NHTSA · Transmission · March 14, 2026

“On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat…”

Complaint filed with NHTSA · Fuel System · April 15, 2026

2023 Mercedes-Benz Eqe 500 4matic — common questions

Is the 2023 Mercedes-Benz Eqe 500 4matic reliable?

The record is thin — 5 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2023 Mercedes-Benz Eqe 500 4matic have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2023 Mercedes-Benz Eqe 500 4matic. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.