VehicleVerdict

2024 Mercedes-Benz eSprinter problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 3 complaints on file for the 2024 Mercedes-Benz eSprinter — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

3

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other eSprinter years?

eSprinter NHTSA complaints by model year, 2024 highlighted3 complaints2024: 3 complaints2025: 0 complaints
eSprinter NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all eSprinter years to avoid →

What are the most common 2024 Mercedes-Benz eSprinter problems?

ComponentComplaintsShare
Electrical System133%
Body & Structure133%
Transmission133%

Does the 2024 Mercedes-Benz eSprinter have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V090000TransmissionFebruary 14, 2025 · 689 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

Remedy

Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

24V316000Electrical SystemMay 6, 2024 · 184 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Consequence

Extended stopping distance can increase the risk of a crash.

Remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2024 Mercedes-Benz E Sprinter. The contact stated that while driving at 10 MPH, there was an abnormally loud sound coming from the passenger’s side of the vehicle. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road and turned…”

Complaint filed with NHTSA · Body & Structure · April 15, 2026

“The contact owns a 2024 Mercedes-Benz E Sprinter. The contact stated that while driving at 10 MPH, there was an abnormally loud sound coming from the passenger’s side of the vehicle. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road and turned…”

Complaint filed with NHTSA · Electrical System · April 15, 2026

2024 Mercedes-Benz eSprinter — common questions

Is the 2024 Mercedes-Benz eSprinter reliable?

The record is thin — 3 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2024 Mercedes-Benz eSprinter have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2024 Mercedes-Benz eSprinter. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.