2016 Mercedes-Benz G550 problems

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.

Consequence

Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.

Defect

Mercedes-Benz USA, LLC.(MBUSA) is recalling certain 2013-2016 G550 and G63 AMG vehicles and 2016 G65 AMG vehicles. The steering coupling may have been insufficiently tightened, resulting in the steering connection wearing.

Consequence

The steering coupling wear may cause a loss of steering, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering coupling, free of charge. The remedy is currently unavailable. Interim notifications informing owners of the safety risk were mailed May 27, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 G550 4MATIC and G63 AMG vehicles. In the affected vehicles, the cable that unlatches the door when the inner door handle is pulled may break if the door is difficult to release, such as could occur after a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Consequence

If the cable breaks and the door cannot be opened from inside the vehicle after a crash, the occupant is at an increased risk of an injury.

Remedy

MBUSA will notify owners and dealers will replace the cable that connects the inner door handle and the door lock on all four doors, free of charge. The recall began on April 28, 2017. Owners can contact Mercedes-Benz customer service at 1-800-367-6372.