VehicleVerdict

2011 Mercedes-Benz Ml550 problems

Verdict · NHTSA data

One of the years to avoid

The 2011 Mercedes-Benz Ml550 carries two red flags at once: 11 consumer complaints filed with NHTSA — 2.8× the Ml550 norm — and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Ml550 years to avoid.

11

NHTSA complaints

3

Recalls

1

Investigations · 1 open

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2011 compare to other Ml550 years?

Ml550 NHTSA complaints by model year, 2011 highlighted24 complaints2008: 24 complaints2009: 4 complaints2010: 4 complaints2011: 11 complaints2012: 3 complaints2013: 3 complaints2014: 4 complaints
Ml550 NHTSA complaints by model year, 2011 highlighted. Red bars are years to avoid.

See all Ml550 years to avoid →

What are the most common 2011 Mercedes-Benz Ml550 problems?

ComponentComplaintsShare
Lighting327%
Electrical System218%
Airbags218%
Brakes19%
Steering19%
Tires & Wheels19%
Visibility & Wipers19%

Does the 2011 Mercedes-Benz Ml550 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V298000BrakesApril 26, 2024 · 15,604 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

22V315000BrakesMay 9, 2022 · 350,294 units

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence

Reduced brake performance or brake failure can increase the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

16V081000AirbagsFebruary 11, 2016 · 711,159 units

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE…

Complaint filed with NHTSA · Lighting · August 1, 2011

YESTERDAY, I WAS DRIVING OUR 2011 MERCEDES ML550 ON A CALIFORNIA HIGHWAY, AND SUDDENLY LOST MY BRAKE LIGHTS, TURN SIGNAL LIGHTS AND REVERSE LIGHTS, DUE TO A RODENT EATING THE WIRING OF THE CAR. THIS IS THE SECOND TIME THIS YEAR A RODENT HAS EATEN THE WIRING OF THIS CAR. 4 MONTHS AGO A RODENT ATE…

Complaint filed with NHTSA · Electrical System · August 1, 2011

TAKATA RECALL...I HAVE HAD A RECALL FOR A VERY LONG TIME ON MY AIR BAGS AND HAVE NEVER BEEN CONTACTED BY MERCEDES AGAIN AFTER THE INITIAL RECALL. I AM DRIVING AROUND WITH A POTENTIALLY DEADLY DEVICE IN MY VEHICLE. I FIND THIS RIDICULOUS ESPECIALLY SINCE I AM DRIVING A MERCEDES WHICH IS SUPPOSED TO…

Complaint filed with NHTSA · Airbags · February 11, 2016

The break line in the rear locate right above the gas tank is corroded by rust due to the clip is holding the break line allows the moisture to accumulate. The car will lose its break completely when this happens. There is no way for the car owner to inspect this problem until the car has no break…

Complaint filed with NHTSA · Brakes · May 17, 2022

THE CAR WOULD MAKE LOUD NOISES EVEN AT A SMALL SPEED, SERVICE MGR AT SMYTHE TOLD ME THAT MB HAD THIS DEFECT AND HE STATED HE PUT LOCTITE 648 PER MY NOTES O 8/24./2012 AT 9N WHEEL BEARING(S)! MB SHOULD NOT HAVE SUCH A PROBLEM. MY PREVIOUS ML 500 ALSO HAD A STEERING PROBLEM AND MB NEVER NOTIFIED US…

Complaint filed with NHTSA · Tires & Wheels · December 30, 2011

2011 Mercedes-Benz Ml550 — common questions

Is the 2011 Mercedes-Benz Ml550 reliable?

NHTSA data argues against it: 11 complaints put the 2011 model at #2 of 7 Ml550 years, and a defect investigation remains open. It is one of the Ml550 years to avoid.

What are the most common 2011 Ml550 problems?

According to NHTSA complaint data, the leading problem areas are lighting (3 complaints), electrical system (2 complaints), airbags (2 complaints).

Does the 2011 Mercedes-Benz Ml550 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2011 Mercedes-Benz Ml550. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2011 Mercedes-Benz Ml550 under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Mercedes-Benz Ml550 years should you avoid?

Based on complaint rates and open investigations, the Ml550 years to avoid are 2011, 2009, 2010. The cleanest record among Ml550 years belongs to 2013.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.