2021 Mercedes-Benz Sprinter 2500 driver assistance problems

The 2021 Mercedes-Benz Sprinter 2500 has 24 driver assistance complaints filed with NHTSA — 29% of the year's total, and roughly flat versus the prior model year.

Driver Assistance complaints

29%

Share of year

Crash-involved

Related recalls

Driver Assistance complaints by year

Sprinter 2500 driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

22V281000Driver AssistanceApril 27, 2022 · 12,086 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

What owners report

“The ABS front wheel sensor became inoperable after 27K. This disables several onboard systems that assist in vehicle control, including blind spot detection, and collision warning systems. Looking at the sensor - it completely separated at the connector by the wheel hub. The surrounding area showed…”
Complaint filed with NHTSA · Driver Assistance · June 5, 2025

Common questions

How many driver assistance complaints does the 2021 Mercedes-Benz Sprinter 2500 have?

NHTSA has 24 complaints about the 2021 Mercedes-Benz Sprinter 2500 driver assistance — 29% of all complaints filed for that model year.

Are there recalls for the 2021 Mercedes-Benz Sprinter 2500 driver assistance?

Yes — 1 NHTSA recall campaign for this model year is tied to the driver assistance: 22V281000.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.