VehicleVerdict

2020 Mercedes-Benz Sprinter (vs30) problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 7 complaints on file for the 2020 Mercedes-Benz Sprinter (vs30) — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

7

NHTSA complaints

3

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Sprinter (vs30) years?

Sprinter (vs30) NHTSA complaints by model year, 2020 highlighted8 complaints2019: 8 complaints2020: 7 complaints
Sprinter (vs30) NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Sprinter (vs30) years to avoid →

What are the most common 2020 Mercedes-Benz Sprinter (vs30) problems?

ComponentComplaintsShare
Driver Assistance229%
Electrical System114%
Other114%
Speed Control114%
Body & Structure114%
Transmission114%

Does the 2020 Mercedes-Benz Sprinter (vs30) have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

23V100000Electrical SystemFebruary 17, 2023 · 52,993 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

Consequence

A wiring harness that overheats increases the risk of a fire.

Remedy

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

21V854000BrakesNovember 3, 2021 · 1 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.

Consequence

The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.

Remedy

A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.

20V322000SeatsJune 3, 2020 · 11,013 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy

DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction…”

Complaint filed with NHTSA · Driver Assistance · February 3, 2022

“When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction…”

Complaint filed with NHTSA · Speed Control · February 3, 2022

“The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a…”

Complaint filed with NHTSA · Other · September 16, 2022

“The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The…”

Complaint filed with NHTSA · Electrical System · April 15, 2021

“The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a…”

Complaint filed with NHTSA · Body & Structure · September 16, 2022

2020 Mercedes-Benz Sprinter (vs30) — common questions

Is the 2020 Mercedes-Benz Sprinter (vs30) reliable?

The record is thin — 7 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2020 Mercedes-Benz Sprinter (vs30) have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2020 Mercedes-Benz Sprinter (vs30). Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Mercedes-Benz Sprinter (vs30) under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.