VehicleVerdict

2000 Mercury Grand Marquis steering problems

The 2000 Mercury Grand Marquis has 24 steering complaints filed with NHTSA — 11% of the year's total, and up sharply from the prior model year.

24

Steering complaints

11%

Share of year

3

Crash-involved

1

Related recalls

Steering complaints by year

Related recalls

15E082000SteeringOctober 6, 2015 · 1,767 units

Defect

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

What owners report

A BOLT IN THE SHIFTING LINKAGE LOOSENS OVER TIME ON MANY FORD MODELS. OUR BOLT APPARENTLY LOOSENED & CAUSES SHIFTER TO BE IN A GREAT OTHER THAN WHAT IS INDICATED ON THE DASH. OUR VEHICLE INDICATED IT WAS IN THE ' PARK' POSITION, BUT WAS NOT. THE VEHICLE LATER ROLLED DOWN THE HILL & CAUSED NEARLY…

Complaint filed with NHTSA · Steering · September 17, 2016 · crash

Common questions

How many steering complaints does the 2000 Mercury Grand Marquis have?

NHTSA has 24 complaints about the 2000 Mercury Grand Marquis steering — 11% of all complaints filed for that model year.

Are there recalls for the 2000 Mercury Grand Marquis steering?

Yes — 1 NHTSA recall campaign for this model year is tied to the steering: 15E082000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.