2002 Mercury Mariner Problems: 0 Complaints, 1 Recall (NHTSA Data)

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2002 Mercury Mariner — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

How does 2002 compare to other Mariner years?

Mariner NHTSA complaints by model year, 2002 highlighted. Red bars are years to avoid.

See all Mariner years to avoid →

Does the 2002 Mercury Mariner have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

15V606000TransmissionSeptember 29, 2015 · 57 units

Defect

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Consequence

If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy

Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

2002 Mercury Mariner — common questions

Is the 2002 Mercury Mariner reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2002 Mercury Mariner have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2002 Mercury Mariner. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercury Mariner years should you avoid?

Based on complaint rates and open investigations, the Mariner years to avoid are 2008, 2009, 2010. The cleanest record among Mariner years belongs to 2004.

2002 Mercury Mariner problems

How does 2002 compare to other Mariner years?

Does the 2002 Mercury Mariner have recalls?

2002 Mercury Mariner — common questions

Is the 2002 Mercury Mariner reliable?

Does the 2002 Mercury Mariner have recalls?

Which Mercury Mariner years should you avoid?

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