VehicleVerdict

2012 Peterbilt 384 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2012 Peterbilt 384 — too few to judge reliability from owner reports alone — but 6 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

6

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2012 compare to other 384 years?

384 NHTSA complaints by model year, 2012 highlighted1 complaints2007: 0 complaints2008: 0 complaints2009: 0 complaints2010: 0 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 0 complaints
384 NHTSA complaints by model year, 2012 highlighted. Red bars are years to avoid.

See all 384 years to avoid →

Does the 2012 Peterbilt 384 have recalls?

6 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

20V199000Electrical SystemApril 6, 2020 · 460,515 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Consequence

If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy

PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

15V456000Electrical SystemJuly 22, 2015 · 288 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Consequence

If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy

Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

15V309000EngineMay 26, 2015 · 4,823 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Consequence

If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy

Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

14V283000AirbagsMay 29, 2014 · 1,705 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.

Consequence

Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

Remedy

PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

12V026000BrakesJanuary 30, 2012 · 15,932 units

Defect

PACCAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 KENWORTH T170, T270, T370, T440, T470, T660, T700, T800, W900, AND PETERBILT 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, AND 587 VEHICLES, MANUFACTURED FROM JANUARY 31, 2011, THROUGH JANUARY 19, 2012, AND EQUIPPED WITH BENDIX ATR-6 ANTILOCK TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.

Consequence

UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.

Remedy

PACCAR WILL NOTIFY OWNERS, AND PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2012. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

11V127000Fuel SystemFebruary 23, 2011 · 4,664 units

Defect

PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.

Consequence

THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.

Remedy

DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

2012 Peterbilt 384 — common questions

Is the 2012 Peterbilt 384 reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 6 recalls should be verified as completed.

Does the 2012 Peterbilt 384 have recalls?

Yes — NHTSA lists 6 recall campaigns affecting the 2012 Peterbilt 384. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.