VehicleVerdict

2024 Polestar Polestar 2 problems

Verdict · NHTSA data

One of the years to avoid

The 2024 Polestar Polestar 2 carries two red flags at once: 31 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Loss of rear-view camera image). It is one of the Polestar 2 years to avoid.

The trouble concentrates in one system: driver assistance issues account for 52% of all reports (16 of 31), far ahead of visibility & wipers at 4. In government crash testing it earned 5 of 5 NCAP stars overall.

31

NHTSA complaints

5

Recalls

1

Investigations · 1 open

3

Crash-involved

0

Fires reported

3

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2024 compare to other Polestar 2 years?

Polestar 2 NHTSA complaints by model year, 2024 highlighted372 complaints2021: 192 complaints2022: 372 complaints2023: 143 complaints2024: 31 complaints2025: 2 complaints
Polestar 2 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Polestar 2 years to avoid →

What are the most common 2024 Polestar Polestar 2 problems?

ComponentComplaintsShare
Driver Assistance1652%
Electrical System413%
Visibility & Wipers413%
Tires & Wheels310%
Other26%
Transmission13%
Brakes13%

Does the 2024 Polestar Polestar 2 have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V615000Driver AssistanceSeptember 15, 2025 · 27,816 units

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

25V409000BrakesJuly 2, 2025 · 2 units

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Consequence

A loss of brake function increases the risk of a crash.

Remedy

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

25V280000Driver AssistanceApril 25, 2025 · 27,816 units

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

24V939000AirbagsDecember 18, 2024 · 7 units

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

Consequence

An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

Remedy

Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

24V477000Electrical SystemJune 26, 2024 · 25,825 units

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Open NHTSA investigations

RQ25004

Loss of rear-view camera image

The Office of Defects Investigation (ODI) has received 109 complaints for rear-view camera failures on Model Year (MY) 2021 to MY 2025 Polestar 2 vehicles. On June 26, 2024, Polestar recalled certain MY 2021 – MY 2024 Polestar 2 vehicles for visualization issues during a backup event and failure to comply with Federal Motor Vehicle Safety Standard 111 (Rear Visibility) (Recall 24V-477). Specifically, Polestar stated that the rear-view camera “may have limited visualization, be inoperative, or function incorrectly when reverse gear is engaged, thereby affecting the driver’s rear visibility capability in a backing event.” Polestar proposed to remedy this condition via a software update to minimize an Infotainment Head Unit (IHU) graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during backing events to release the graphic memory for the use of the rear-view camera. Subsequent consumer complaints to ODI reported continued rear-view camera outages in remedied vehicles pointed to limitations in Polestar’s 24V-477 approach, and, on April 25, 2025, Polestar filed a new recall to address the rear-view image visualization issues (Recall 25V-280). Polestar's stated remedy for this recall provided an additional software update intended to always maintain the high-speed signal connection between the Parking Assist Camera (PAC) and IHU, instead of toggling on and off by request. The update would also be designed to add a reset of the IHU video signal receiving hardware in case a synchronization error is detected, instead of just setting an error message. On June 21, 2025, ODI began receiving complaints from consumers whose vehicles had been remedied according to Recall 25V-280, but whose rear-view cameras were nevertheless continuing to fail in the same manner that they had previously. In July, ODI discussed the complaints with Polestar, which confirmed that their over the air software remedy for Recall 25V-280 did not correct the original issue. ODI is therefore opening this Recall Query to further evaluate the adequacy of Recall 25V-280’s remedy. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming.…”

Complaint filed with NHTSA · Driver Assistance · May 9, 2025 · crash

“I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming.…”

Complaint filed with NHTSA · Electrical System · May 9, 2025 · crash

“Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that…”

Complaint filed with NHTSA · Visibility & Wipers · July 30, 2025

“Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle,…”

Complaint filed with NHTSA · Tires & Wheels · June 23, 2026

“Backup camera will periodically go blank and not work. The camera will also sometimes switch to 360 camera mode unpredictably. Polestar does have a documented recall for this camera not functioning correctly. A fix for the issue doesn't seem like it's coming soon.”

Complaint filed with NHTSA · Other · April 17, 2025

2024 Polestar Polestar 2 — common questions

Is the 2024 Polestar Polestar 2 reliable?

NHTSA data argues against it: 31 complaints put the 2024 model at #4 of 5 Polestar 2 years, and a defect investigation remains open. It is one of the Polestar 2 years to avoid.

What are the most common 2024 Polestar 2 problems?

According to NHTSA complaint data, the leading problem areas are driver assistance (16 complaints), visibility & wipers (4 complaints), electrical system (4 complaints).

Does the 2024 Polestar Polestar 2 have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2024 Polestar Polestar 2. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2024 Polestar Polestar 2 under NHTSA investigation?

Yes — an investigation remains open (Loss of rear-view camera image). An open ODI action means NHTSA is actively assessing a possible defect.

Which Polestar Polestar 2 years should you avoid?

Based on complaint rates and open investigations, the Polestar 2 years to avoid are 2022, 2021, 2023, 2024, 2025.

How safe is the 2024 Polestar Polestar 2?

In NHTSA's NCAP crash testing, the 2024 Polestar Polestar 2 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.