VehicleVerdict

2004 Porsche Cayenne problems

Verdict · NHTSA data

One of the years to avoid

With 51 complaints filed to NHTSA — about 2.1 times the median Cayenne year — the 2004 model ranks #6 of 23 Cayenne years for complaint volume. It lands on the years-to-avoid list.

No single system dominates the record — complaints spread across transmission (10), engine (10), and fuel system (9), which usually points to general build quality rather than one defect.

51

NHTSA complaints

6

Recalls

2

Investigations

4

Crash-involved

2

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2004 compare to other Cayenne years?

See all Cayenne years to avoid →

What are the most common 2004 Porsche Cayenne problems?

ComponentComplaintsShare
Transmission1020%
Engine1020%
Fuel System918%
Electrical System612%
Other36%
Lighting36%
Airbags36%
Suspension24%
Speed Control12%
Steering12%
Body & Structure12%
Tires & Wheels12%
Brakes12%

Does the 2004 Porsche Cayenne have recalls?

6 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

22V656000LightingAugust 30, 2022 · 222,858 units

Defect

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy

Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

19V446000TransmissionJune 12, 2019 · 99,665 units

Defect

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy

Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

17V576000Fuel SystemSeptember 20, 2017 · 50,145 units

Defect

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

04V593000Seat BeltsDecember 15, 2004 · 31,000 units

Defect

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Consequence

WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.

Remedy

DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

04V231000Seat BeltsMay 17, 2004 · 19,175 units

Defect

ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.

Consequence

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

04V071000TransmissionFebruary 18, 2004 · 4,099 units

Defect

CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.

Consequence

CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.

Remedy

DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT…

Complaint filed with NHTSA · Engine · March 6, 2018

2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE…

Complaint filed with NHTSA · Transmission · June 26, 2019 · crash

TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS…

Complaint filed with NHTSA · Fuel System · May 13, 2016 · fire

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD "BOOM" NOISE AND FIRE STARTED COMING FROM THE GLOVE BOX IN THE INTERIOR OF THE VEHICLE. FIRE MARSHALS WERE CALLED ONTO THE SCENE TO ATTEMPT TO EXTINGUISH THE FIRE,…

Complaint filed with NHTSA · Electrical System · March 3, 2021 · fire

PORSCHE LURCHES,JERKS,THUDS,INTERMITTENT POWER LOSS WHEN ACCELERATING TO PASS ANOTHER CAR. ENGINE,TRANSMISSION/TURBO SYSTEM FAULTY AND HAZARDOUS AS POWER LOSS OCCURS WHEN QUICK SPEED-UP WHEN PASSING POWER IS CRITICALLY NEEDED. THIS POWER FAILURE PROBLEM HAS OCCURRED SINCE CAR WAS BOUGHT NEW IVY ME…

Complaint filed with NHTSA · Other · January 1, 2004

2004 Porsche Cayenne — common questions

Is the 2004 Porsche Cayenne reliable?

NHTSA data argues against it: 51 complaints put the 2004 model at #6 of 23 Cayenne years. It is one of the Cayenne years to avoid.

What are the most common 2004 Cayenne problems?

According to NHTSA complaint data, the leading problem areas are transmission (10 complaints), engine (10 complaints), fuel system (9 complaints).

Does the 2004 Porsche Cayenne have recalls?

Yes — NHTSA lists 6 recall campaigns affecting the 2004 Porsche Cayenne. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2004 Porsche Cayenne under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Which Porsche Cayenne years should you avoid?

Based on complaint rates and open investigations, the Cayenne years to avoid are 2014, 2019, 2016, 2006, 2013, 2004, 2005, 2008, 2011, 2017, 2018, 2015. The cleanest record among Cayenne years belongs to 2010.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.