VehicleVerdict

2019 Ram Promaster transmission problems

The 2019 Ram Promaster has 23 transmission complaints filed with NHTSA — 32% of the year's total, and up sharply from the prior model year.

23

Transmission complaints

32%

Share of year

2

Crash-involved

3

Related recalls

Transmission complaints by year

Promaster transmission complaints by model year23 complaints2014: 14 complaints2015: 12 complaints2016: 8 complaints2017: 14 complaints2018: 7 complaints2019: 23 complaints2020: 10 complaints2021: 11 complaints2023: 4 complaints
Promaster transmission complaints by model year. Red bars are years to avoid.

Related recalls

23V301000TransmissionApril 27, 2023 · 165,503 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Consequence

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

20V582000TransmissionOctober 15, 2020 · 20 units

Defect

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20V036000TransmissionJanuary 23, 2020 · 222,207 units

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

What owners report

“The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied,…”

Complaint filed with NHTSA · Transmission · August 23, 2025 · crash

Common questions

How many transmission complaints does the 2019 Ram Promaster have?

NHTSA has 23 complaints about the 2019 Ram Promaster transmission — 32% of all complaints filed for that model year.

Are there recalls for the 2019 Ram Promaster transmission?

Yes — 3 NHTSA recall campaigns for this model year are tied to the transmission: 20V036000, 20V582000, 23V301000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.