2021 Rosenbauer Commander problems

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2019-2022 Avenger, 2019-2024 Commander, and Warrior fire trucks equipped with an Innovative Controls instrument panel. A software error may cause the odometer to freeze and not display accurate mileage.

Consequence

An inaccurate odometer reading can unintentionally delay critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy

Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed September 10, 2025. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect

Rosenbauer America is recalling certain 2020-2022 Avenger, 2017-2024 Commander, 2020-2024 Warrior, 2023 Commercial F-350, F-550, 108SD, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire.

Remedy

Dealers will update the firmware, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Rosenbauer America customer service at 1-651-462-1000.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2020-2022 Commercial F-550, 2022 Commercial M2-106, M2-112, Commercial 567, 2021 Commander, and Avenger vehicles equipped with certain Warn Industries VR EVO winches with a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

Consequence

A winch that operates unintentionally increases the risk of injury.

Remedy

Rosenbauer will notify owners and provide instructions for inspecting the remote for corrosion, disabling the wireless function, and ordering a new wired remote if necessary, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2021 Commander and Warrior vehicles equipped with Meritor 180 series drive pinions. The rear axle drive pinion may fracture.

Consequence

A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake without detection, or without the brake lights activating, increasing the risk of a crash.

Remedy

Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owner notification letters were mailed on April 27, 2022. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2018-2020 Warrior, and 2020-2022 Commercial 114SD vehicles. The fuel tubes between the fuel rail and the injector for cylinders 4, 5, and 6 may be susceptible to cracking, resulting in a high-pressure fuel leak.

Consequence

A high-pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Cummins dealers will install vibration isolators, and replace the fuel tubes as necessary, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Cummins customer service at 1-800-286-6467.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2022 Commercial HV 507, 2020-2021 Commander, and 2021 Panther ARFF vehicles equipped with Cummins generator sets. The lifting cables may be improperly crimped.

Consequence

An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.

Remedy

Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Vehicles were repaired in October 2021. Owners may contact Rosenbauer's customer service at 1-651-462-1000 or Cummins' customer service at 1-800-286-6467.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2016-2021 Commander, Warrior, Avenger, and 2019 Commercial M2 106 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the rail as necessary, free of charge. Interim owner notification letters were mailed on July 9, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.