VehicleVerdict

2009 Saturn Outlook problems

Verdict · NHTSA data

Worth extra scrutiny

The 2009 Saturn Outlook is a recall-heavy year with an otherwise ordinary complaint record: 7 NHTSA recall campaigns apply, yet its 262 owner complaints run below the Outlook median. The recalls matter more than the complaint count here — verify every campaign was completed before buying. Complainants reported 12 injuries in total across these filings.

Lighting leads the complaint categories with 75 reports (29% of the total).

262

NHTSA complaints

7

Recalls

3

Investigations

9

Crash-involved

4

Fires reported

12

Injuries

0

Deaths

NCAP overall

How does 2009 compare to other Outlook years?

Outlook NHTSA complaints by model year, 2009 highlighted926 complaints2007: 728 complaints2008: 926 complaints2009: 262 complaints2010: 23 complaints
Outlook NHTSA complaints by model year, 2009 highlighted. Red bars are years to avoid.

See all Outlook years to avoid →

What are the most common 2009 Saturn Outlook problems?

ComponentComplaintsShare
Lighting7529%
Electrical System4517%
Steering4417%
Engine218%
Transmission197%
Other83%
Speed Control83%
Seat Belts83%
Airbags73%
Body & Structure62%
Tires & Wheels52%
Fuel System52%
Visibility & Wipers42%
Suspension31%
Brakes21%
Climate Control (A/C & Heat)21%

Does the 2009 Saturn Outlook have recalls?

7 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

15V415000Body & StructureJune 30, 2015 · 691,144 units

Defect

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence

If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000Seat BeltsMay 20, 2014 · 1,339,355 units

Defect

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence

If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy

General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000AirbagsMarch 17, 2014 · 1,176,407 units

Defect

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence

Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy

GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000Seat BeltsAugust 12, 2010 · 207,210 units

Defect

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence

THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy

DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

10V240000Electrical SystemJune 4, 2010 · 1,365,070 units

Defect

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence

IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy

DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

09V073000TransmissionMarch 6, 2009 · 276,729 units

Defect

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence

THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy

DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

08V615000Seat BeltsNovember 24, 2008 · 16,667 units

Defect

GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.

Consequence

IN A VEHICLE CRASH, IF THE RIVET IS MISSING, THE BUCKLE MAY SEPARATE FROM THE MOUNTING STRAP, INCREASING THE RISK OF INJURY TO THE PASSENGER.

Remedy

DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

PASSENGER HEADLAMP WENT OUT. ON MY 2009 SATURN OUTLOOK. TOOK THE VEHICLE TO THE GM DEALERSHIP FOR REPAIR AND FOUND THERE WAS A FIRE IN THE WIRING HARNESS THAT CONTROLS THE HEADLAMPS. *TR

Complaint filed with NHTSA · Lighting · August 25, 2009 · fire

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE STARTED EMITTING FROM ABOVE THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER…

Complaint filed with NHTSA · Electrical System · September 3, 2015 · fire

I HAVE HAD MY OUTLOOK FOR ROUGHLY A YEAR AND A HALF AGO NOW, AND MY POWER STEERING SEEMS TO GO OUT WHEN GOING A LOW SPEED AND TURNING. IT HAS CAUSED ME 2 ACCIDENTS SO FAR WITHIN MONTHS OF EACH OTHER, INCREASING MY INSURANCE TO $460/MO. ONE WAS BACKING UP, IT STOPPED TURNING AND IT BACKED INTO A…

Complaint filed with NHTSA · Steering · April 5, 2015 · crash

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE DRIVING 30 MPH, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER STATED THAT THE OIL SENDING UNIT AND BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE…

Complaint filed with NHTSA · Engine · July 15, 2014

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT SHE PARKED HER VEHICLE, REMOVED THE KEYS FROM THE IGNITION, AND WENT INSIDE HER RESIDENCE. SHORTLY AFTER, SHE HEARD A COMMOTION OUTSIDE AND NOTICED THAT THE VEHICLE HAD ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE CONTACT ENTERED…

Complaint filed with NHTSA · Transmission · March 29, 2018 · crash

2009 Saturn Outlook — common questions

Is the 2009 Saturn Outlook reliable?

Its record is better than the model's norm: 262 NHTSA complaints, below the typical Outlook year, with 7 recalls and no open investigations.

What are the most common 2009 Outlook problems?

According to NHTSA complaint data, the leading problem areas are lighting (75 complaints), electrical system (45 complaints), steering (44 complaints).

Does the 2009 Saturn Outlook have recalls?

Yes — NHTSA lists 7 recall campaigns affecting the 2009 Saturn Outlook. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2009 Saturn Outlook under NHTSA investigation?

NHTSA opened 3 investigations into this model year; all are now closed.

Which Saturn Outlook years should you avoid?

Based on complaint rates and open investigations, the Outlook years to avoid are 2008. The cleanest record among Outlook years belongs to 2010.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.