VehicleVerdict

2019 Smart Fortwo problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2019 Smart Fortwo — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2019 compare to other Fortwo years?

Fortwo NHTSA complaints by model year, 2019 highlighted175 complaints2005: 4 complaints2008: 175 complaints2009: 139 complaints2010: 8 complaints2011: 23 complaints2012: 11 complaints2013: 35 complaints2014: 14 complaints2015: 10 complaints2016: 39 complaints2017: 13 complaints2018: 1 complaints2019: 1 complaints
Fortwo NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all Fortwo years to avoid →

What are the most common 2019 Smart Fortwo problems?

ComponentComplaintsShare
Electrical System1100%

Does the 2019 Smart Fortwo have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

20V107000Electrical SystemFebruary 24, 2020 · 1 units

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Consequence

If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

Remedy

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k ”

Complaint filed with NHTSA · Electrical System · April 26, 2024

2019 Smart Fortwo — common questions

Is the 2019 Smart Fortwo reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2019 Smart Fortwo have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2019 Smart Fortwo. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2019 Smart Fortwo under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Smart Fortwo years should you avoid?

Based on complaint rates and open investigations, the Fortwo years to avoid are 2008, 2009, 2016, 2013. The cleanest record among Fortwo years belongs to 2019.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.