VehicleVerdict

2020 Subaru Outback problems

Verdict · NHTSA data

One of the years to avoid

With 1,126 complaints filed to NHTSA — about 4.3 times the median Outback year — the 2020 model ranks #2 of 32 Outback years for complaint volume. It lands on the years-to-avoid list.

Visibility & Wipers leads the complaint categories with 384 reports (34% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

1,126

NHTSA complaints

6

Recalls

0

Investigations

37

Crash-involved

9

Fires reported

5

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other Outback years?

Outback NHTSA complaints by model year, 2020 highlighted1,282 complaints1995: 3 complaints1996: 57 complaints1997: 94 complaints1998: 165 complaints1999: 150 complaints2000: 247 complaints2001: 207 complaints2002: 172 complaints2003: 116 complaints2004: 108 complaints2005: 354 complaints2006: 404 complaints2007: 182 complaints2008: 281 complaints2009: 142 complaints2010: 466 complaints2011: 855 complaints2012: 367 complaints2013: 406 complaints2014: 275 complaints2015: 640 complaints2016: 769 complaints2017: 1,102 complaints2018: 986 complaints2019: 1,282 complaints2020: 1,126 complaints2021: 405 complaints2022: 543 complaints2023: 119 complaints2024: 130 complaints2025: 104 complaints2026: 11 complaints
Outback NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Outback years to avoid →

What are the most common 2020 Subaru Outback problems?

ComponentComplaintsShare
Visibility & Wipers38434%
Electrical System26223%
Other15113%
Driver Assistance10710%
Engine484%
Transmission464%
Body & Structure212%
Airbags192%
Speed Control182%
Lighting161%
Brakes161%
Fuel System131%
Steering121%
Tires & Wheels40%
Suspension30%
Seats30%
Latches & Locks20%
Seat Belts10%

Does the 2020 Subaru Outback have recalls?

6 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V227000AirbagsMarch 22, 2024 · 118,723 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence

An air bag that does not deploy during a crash can increase the risk of injury.

Remedy

Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

22V485000TransmissionJuly 8, 2022 · 182 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

21V955000TransmissionDecember 9, 2021 · 198,255 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

21V587000Fuel SystemJuly 29, 2021 · 175,968 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy

Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V766000Driver AssistanceDecember 10, 2020 · 7,741 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

19V664000BrakesSeptember 18, 2019 · 3,467 units

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Consequence

A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Remedy

Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THE FIRST ISSUE I NOTICE WAS BACK IN MAY, MY SUBARU ALMOST CAME TO A FULL COMPLETE BEFORE IT LEAP FROGGED INTO THE CAR IN FRONT OF ME, CAUSING ME TO REARED END THE CAR. THEN TODAY OCTOBER 11. I GOT INTO MY CAR, REMOVED MY WINDSHIELD SUNSHADE FROM MY CAR AT AROUND NOON. I HEARD A LOUD GLASS LIKE…”

Complaint filed with NHTSA · Visibility & Wipers · October 11, 2020 · crash

“I HAVE HAD THE CAR FOR ONLY THREE MONTHS, AND THE ENGINE HAS FAILED TO START >5 TIMES, WHILE STATIONARY. I HAVE HAD TO GET SEVERAL JUMP STARTS, AND THE BATTERY WILL RUN AGAIN FOR A FEW DAYS OR WEEKS BEFORE SEEMING TO DIE AGAIN. I TOOK THE CAR TO AN AUTOSHOP AND THEY SAID THE BATTERY SEEMED FINE TO…”

Complaint filed with NHTSA · Electrical System · June 16, 2020 · crash

“A fire started under the hood of my car while I was driving. There were no warning lights on in my car and the temperature gauge was in the middle where it usually is. Earlier in the day, I smelled gas, but I thought it was a different car as the smell of gas went away after a car that had a lot of…”

Complaint filed with NHTSA · Other · November 1, 2025 · fire

“I was driving and car accelerated without warning. Hit partially open garage door, only stopped after hitting and damaging back wall of garage. Significant damage to car, items in the garage and garage wall. There was no warning whatsoever. As of yet the car has not been assessed as to the cause of…”

Complaint filed with NHTSA · Driver Assistance · September 16, 2023 · crash

“A fire started under the hood of my car while I was driving. There were no warning lights on in my car and the temperature gauge was in the middle where it usually is. Earlier in the day, I smelled gas, but I thought it was a different car as the smell of gas went away after a car that had a lot of…”

Complaint filed with NHTSA · Engine · November 1, 2025 · fire

2020 Subaru Outback — common questions

Is the 2020 Subaru Outback reliable?

NHTSA data argues against it: 1,126 complaints put the 2020 model at #2 of 32 Outback years. It is one of the Outback years to avoid.

What are the most common 2020 Outback problems?

According to NHTSA complaint data, the leading problem areas are visibility & wipers (384 complaints), electrical system (262 complaints), other (151 complaints).

Does the 2020 Subaru Outback have recalls?

Yes — NHTSA lists 6 recall campaigns affecting the 2020 Subaru Outback. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Subaru Outback years should you avoid?

Based on complaint rates and open investigations, the Outback years to avoid are 2019, 2020, 2017, 2018, 2011, 2016, 2015, 2022, 2010, 2013, 2021, 2006, 2005, 2003, 2004. The cleanest record among Outback years belongs to 1995.

How safe is the 2020 Subaru Outback?

In NHTSA's NCAP crash testing, the 2020 Subaru Outback earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.