VehicleVerdict

2023 Tesla Model X driver assistance problems

The 2023 Tesla Model X has 37 driver assistance complaints filed with NHTSA — 14% of the year's total, and roughly flat versus the prior model year.

37

Driver Assistance complaints

14%

Share of year

7

Crash-involved

4

Related recalls

Driver Assistance complaints by year

Model X driver assistance complaints by model year72 complaints2016: 55 complaints2017: 72 complaints2018: 50 complaints2019: 28 complaints2020: 43 complaints2021: 13 complaints2022: 39 complaints2023: 37 complaints2024: 12 complaints2025: 2 complaints2026: 4 complaints
Model X driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

26V283000Driver AssistanceMay 4, 2026 · 218,868 units

Defect

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

24V035000Driver AssistanceJanuary 22, 2024 · 199,575 units

Defect

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

23V489000Driver AssistanceJuly 14, 2023 · 1,337 units

Defect

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Consequence

Safety features that are unavailable without any warning to the driver may increase the risk of a crash.

Remedy

Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

23V244000Driver AssistanceApril 5, 2023 · 38 units

Defect

Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

What owners report

I was driving the car in stop-and-go traffic on a city street. After another stop, the car in front of me started moving. I pressed on the accelerator with the usual force, but my car took off like crazy. I pressed on the breaks, but the car didn't seem to respond to the brake pedal and ran into a…

Complaint filed with NHTSA · Driver Assistance · November 10, 2023 · crash

Common questions

How many driver assistance complaints does the 2023 Tesla Model X have?

NHTSA has 37 complaints about the 2023 Tesla Model X driver assistance — 14% of all complaints filed for that model year.

Are there recalls for the 2023 Tesla Model X driver assistance?

Yes — 4 NHTSA recall campaigns for this model year are tied to the driver assistance: 23V244000, 23V489000, 24V035000, 26V283000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.