VehicleVerdict

2020 Toyota Avalon problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 13 complaints on file for the 2020 Toyota Avalon — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work. Reports tied to this model year include 2 deaths, per the complaint records themselves.

In government crash testing it earned 5 of 5 NCAP stars overall.

13

NHTSA complaints

3

Recalls

0

Investigations

2

Crash-involved

0

Fires reported

0

Injuries

2

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other Avalon years?

Avalon NHTSA complaints by model year, 2020 highlighted449 complaints1995: 92 complaints1996: 121 complaints1997: 155 complaints1998: 205 complaints1999: 113 complaints2000: 220 complaints2001: 168 complaints2002: 148 complaints2003: 353 complaints2004: 252 complaints2005: 303 complaints2006: 449 complaints2007: 311 complaints2008: 417 complaints2009: 110 complaints2010: 51 complaints2011: 130 complaints2012: 35 complaints2013: 187 complaints2014: 123 complaints2015: 63 complaints2016: 33 complaints2017: 17 complaints2018: 31 complaints2019: 92 complaints2020: 13 complaints2021: 29 complaints2022: 13 complaints
Avalon NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Avalon years to avoid →

What are the most common 2020 Toyota Avalon problems?

ComponentComplaintsShare
Fuel System538%
Driver Assistance323%
Brakes18%
Airbags18%
Speed Control18%
Steering18%
Visibility & Wipers18%

Does the 2020 Toyota Avalon have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

23V865000AirbagsDecember 20, 2023 · 999,901 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

20V734000AirbagsNovember 25, 2020 · 161 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

20V682000Fuel SystemNovember 4, 2020 · 1,525,742 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“When refueling vehicle, gasoline backs up immediately, doesn't shut off gas hose and pours out all over vehicle and feet of person refueling. Today is the 4th time it's happened. It's been to Gettle Toyota of Lakewood in Bradenton FL for this exact complaint and was told there's nothing wrong with…”

Complaint filed with NHTSA · Fuel System · November 25, 2023

“I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while…”

Complaint filed with NHTSA · Driver Assistance · July 15, 2021 · crash

“on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there…”

Complaint filed with NHTSA · Speed Control · July 31, 2022

“TL* THE CONTACT OWNS A 2020 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT 60 MPH, WHEN THE SUNROOF SHATTERED WITHOUT ANY OBJECT CAUSING THE IMPACT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HERITAGE TOYOTA OWINGS MILLS (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117: [PHONE]), WHERE IT WAS DIAGNOSED…”

Complaint filed with NHTSA · Visibility & Wipers · April 29, 2021

“TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired -…”

Complaint filed with NHTSA · Steering · July 10, 2024

2020 Toyota Avalon — common questions

Is the 2020 Toyota Avalon reliable?

The record is thin — 13 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

What are the most common 2020 Avalon problems?

According to NHTSA complaint data, the leading problem areas are fuel system (5 complaints), driver assistance (3 complaints), speed control (1 complaints).

Does the 2020 Toyota Avalon have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2020 Toyota Avalon. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Avalon years should you avoid?

Based on complaint rates and open investigations, the Avalon years to avoid are 2006, 2008, 2003, 2007, 2005, 2004, 2000, 1998, 2013. The cleanest record among Avalon years belongs to 2022.

How safe is the 2020 Toyota Avalon?

In NHTSA's NCAP crash testing, the 2020 Toyota Avalon earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.