VehicleVerdict

2023 Toyota Corolla Cross Hybrid problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 4 complaints on file for the 2023 Toyota Corolla Cross Hybrid — too few to judge reliability from owner reports alone — but 5 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

4

NHTSA complaints

5

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Corolla Cross Hybrid years?

Corolla Cross Hybrid NHTSA complaints by model year, 2023 highlighted7 complaints2023: 4 complaints2024: 7 complaints2025: 0 complaints2026: 0 complaints
Corolla Cross Hybrid NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Corolla Cross Hybrid years to avoid →

What are the most common 2023 Toyota Corolla Cross Hybrid problems?

ComponentComplaintsShare
Driver Assistance250%
Brakes125%
Visibility & Wipers125%

Does the 2023 Toyota Corolla Cross Hybrid have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V203000Driver AssistanceMarch 31, 2026 · 73,528 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence

Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Remedy

Dealers will update the software for the pedestrian warning sounds, free of charge. Interim letters notifying owners of the safety risk were mailed June 2 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

25V040000AirbagsJanuary 29, 2025 · 1,716 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

24V708000BrakesSeptember 20, 2024 · 145,383 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Consequence

A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy

Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

24V548000OtherJuly 23, 2024 · 33,848 units

Defect

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

23V480000AirbagsJuly 12, 2023 · 152,927 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to…”

Complaint filed with NHTSA · Driver Assistance · September 22, 2024

“The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the…”

Complaint filed with NHTSA · Visibility & Wipers · December 7, 2023

“Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to…”

Complaint filed with NHTSA · Brakes · September 22, 2024

2023 Toyota Corolla Cross Hybrid — common questions

Is the 2023 Toyota Corolla Cross Hybrid reliable?

The record is thin — 4 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 5 recalls should be verified as completed.

Does the 2023 Toyota Corolla Cross Hybrid have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2023 Toyota Corolla Cross Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.