VehicleVerdict

2023 Toyota Prius problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 25 complaints on file for the 2023 Toyota Prius — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work. Reports tied to this model year include 2 deaths and 2 injuries, per the complaint records themselves.

In government crash testing it earned 5 of 5 NCAP stars overall.

25

NHTSA complaints

4

Recalls

0

Investigations

2

Crash-involved

0

Fires reported

2

Injuries

2

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other Prius years?

Prius NHTSA complaints by model year, 2023 highlighted3,482 complaints2000: 4 complaints2001: 215 complaints2002: 201 complaints2003: 123 complaints2004: 737 complaints2005: 1,298 complaints2006: 1,690 complaints2007: 2,451 complaints2008: 1,894 complaints2009: 644 complaints2010: 3,482 complaints2011: 662 complaints2012: 537 complaints2013: 533 complaints2014: 273 complaints2015: 210 complaints2016: 215 complaints2017: 127 complaints2018: 45 complaints2019: 51 complaints2020: 23 complaints2021: 11 complaints2022: 28 complaints2023: 25 complaints2024: 31 complaints2025: 28 complaints2026: 5 complaints
Prius NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Prius years to avoid →

What are the most common 2023 Toyota Prius problems?

ComponentComplaintsShare
Tires & Wheels520%
Electrical System520%
Latches & Locks312%
Body & Structure312%
Other312%
Brakes28%
Transmission14%
Driver Assistance14%
Seat Belts14%
Steering14%

Does the 2023 Toyota Prius have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V049000Electrical SystemJanuary 28, 2026 · 141,286 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Consequence

A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Remedy

Dealers will modify the rear door switch circuits, free of charge. Interim letters notifying owners of the safety risk were mailed March 26, 2026. Additional letters will be sent once the final remedy is available, anticipated June 30, 2026 – July 14, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

24V548000OtherJuly 23, 2024 · 33,848 units

Defect

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V274000Electrical SystemApril 17, 2024 · 55,690 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Consequence

A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Remedy

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called…”

Complaint filed with NHTSA · Electrical System · May 24, 2023 · crash

“The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while driving approximately 5 - 10 MPH in a parking lot, a piece of metal slashed the passenger’s side front tire. There were no warning…”

Complaint filed with NHTSA · Tires & Wheels · December 20, 2024

“What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk: While this is primarily a structural/cosmetic defect, cracking plastic trim…”

Complaint filed with NHTSA · Body & Structure · August 5, 2025

“My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the…”

Complaint filed with NHTSA · Other · November 15, 2023

“The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. The local dealer and…”

Complaint filed with NHTSA · Latches & Locks · April 1, 2026

2023 Toyota Prius — common questions

Is the 2023 Toyota Prius reliable?

The record is thin — 25 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

What are the most common 2023 Prius problems?

According to NHTSA complaint data, the leading problem areas are electrical system (5 complaints), tires & wheels (5 complaints), other (3 complaints).

Does the 2023 Toyota Prius have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2023 Toyota Prius. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Prius years should you avoid?

Based on complaint rates and open investigations, the Prius years to avoid are 2010, 2007, 2008, 2006, 2005, 2004, 2011, 2009, 2012, 2013, 2014, 2015. The cleanest record among Prius years belongs to 2000.

How safe is the 2023 Toyota Prius?

In NHTSA's NCAP crash testing, the 2023 Toyota Prius earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.