VehicleVerdict

2023 Van Hool Cx35 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2023 Van Hool Cx35 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2023 compare to other Cx35 years?

Cx35 NHTSA complaints by model year, 2023 highlighted1 complaint2015: 0 complaints2016: 0 complaints2017: 1 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 0 complaints
Cx35 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Cx35 years to avoid →

Does the 2023 Van Hool Cx35 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V332000OtherMay 13, 2024 · 329 units

Defect

ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

Consequence

Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

Remedy

Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

2023 Van Hool Cx35 — common questions

Is the 2023 Van Hool Cx35 reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2023 Van Hool Cx35 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Van Hool Cx35. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.