VehicleVerdict

2023 Van Hool Cx45 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2023 Van Hool Cx45 — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2023 compare to other Cx45 years?

Cx45 NHTSA complaints by model year, 2023 highlighted1 complaint2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 1 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 0 complaints
Cx45 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Cx45 years to avoid →

Does the 2023 Van Hool Cx45 have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V191000Visibility & WipersMarch 26, 2026 · 6,994 units

Defect

ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Consequence

The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

24V332000OtherMay 13, 2024 · 329 units

Defect

ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

Consequence

Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

Remedy

Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

2023 Van Hool Cx45 — common questions

Is the 2023 Van Hool Cx45 reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2023 Van Hool Cx45 have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2023 Van Hool Cx45. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.