VehicleVerdict

2020 Volkswagen Atlas Cross Sport other problems

The 2020 Volkswagen Atlas Cross Sport has 22 other complaints filed with NHTSA — 14% of the year's total, and the first year with meaningful reports in this category.

22

Other complaints

14%

Share of year

0

Crash-involved

1

Related recalls

Other complaints by year

Atlas Cross Sport other complaints by model year24 complaints2020: 22 complaints2021: 24 complaints2022: 12 complaints2023: 4 complaints2024: 22 complaints2025: 7 complaints
Atlas Cross Sport other complaints by model year. Red bars are years to avoid.

Related recalls

22V086000OtherFebruary 16, 2022 · 3,648 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

What owners report

While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just…

Complaint filed with NHTSA · Other · July 26, 2023

Common questions

How many other complaints does the 2020 Volkswagen Atlas Cross Sport have?

NHTSA has 22 complaints about the 2020 Volkswagen Atlas Cross Sport other — 14% of all complaints filed for that model year.

Are there recalls for the 2020 Volkswagen Atlas Cross Sport other?

Yes — 1 NHTSA recall campaign for this model year is tied to the other: 22V086000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.