VehicleVerdict

2017 Volkswagen CC problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 7 complaints on file for the 2017 Volkswagen CC — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

7

NHTSA complaints

3

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

1

Injuries

0

Deaths

—

NCAP overall

How does 2017 compare to other CC years?

CC NHTSA complaints by model year, 2017 highlighted337 complaints2008: 3 complaints2009: 185 complaints2010: 330 complaints2011: 120 complaints2012: 337 complaints2013: 188 complaints2014: 102 complaints2015: 49 complaints2016: 38 complaints2017: 7 complaints
CC NHTSA complaints by model year, 2017 highlighted. Red bars are years to avoid.

See all CC years to avoid →

What are the most common 2017 Volkswagen CC problems?

ComponentComplaintsShare
Electrical System343%
Airbags114%
Other114%
Speed Control114%
Transmission114%

Does the 2017 Volkswagen CC have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V321000OtherMay 5, 2021 · 46 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Consequence

Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Remedy

Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

19V014000AirbagsJanuary 11, 2019 · 119,394 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

17V287000SeatsApril 28, 2017 · 23 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE THE CHANNELS CHANGE NON STOP. VW ADVISED IT WOULD COST $1,000 TO REPLACE. DUE…”

Complaint filed with NHTSA · Electrical System · October 1, 2020

“The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has…”

Complaint filed with NHTSA · Transmission · May 19, 2026

“TL* THE CONTACT OWNED A 2017 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 30-35 MPH IN THE RAIN, THEY CRASHED INTO THE REAR OF AN UNKNOWN VEHICLE. THE CONTACT STRUCK HIS HEAD ON THE FRONT WINDSHIELD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED…”

Complaint filed with NHTSA · Airbags · September 12, 2020 · crash

“The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has…”

Complaint filed with NHTSA · Speed Control · May 19, 2026

“THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE THE CHANNELS CHANGE NON STOP. VW ADVISED IT WOULD COST $1,000 TO REPLACE. DUE…”

Complaint filed with NHTSA · Other · October 1, 2020

2017 Volkswagen CC — common questions

Is the 2017 Volkswagen CC reliable?

The record is thin — 7 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2017 Volkswagen CC have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2017 Volkswagen CC. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Volkswagen CC years should you avoid?

Based on complaint rates and open investigations, the CC years to avoid are 2012, 2010, 2013, 2009, 2011, 2014. The cleanest record among CC years belongs to 2008.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.