VehicleVerdict

2023 Volkswagen ID.4 problems

Verdict · NHTSA data

One of the years to avoid

With 817 complaints filed to NHTSA — about 5.0 times the median ID.4 year — the 2023 model ranks #1 of 6 ID.4 years for complaint volume. It lands on the years-to-avoid list. Complainants reported 56 injuries in total across these filings.

Electrical System leads the complaint categories with 219 reports (27% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

817

NHTSA complaints

14

Recalls

1

Investigations

119

Crash-involved

10

Fires reported

56

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other ID.4 years?

ID.4 NHTSA complaints by model year, 2023 highlighted817 complaints2021: 531 complaints2022: 242 complaints2023: 817 complaints2024: 85 complaints2025: 45 complaints2026: 0 complaints
ID.4 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all ID.4 years to avoid →

What are the most common 2023 Volkswagen ID.4 problems?

ComponentComplaintsShare
Electrical System21927%
Driver Assistance16320%
Other13416%
Body & Structure607%
Speed Control526%
Brakes385%
Transmission314%
Engine253%
Fuel System223%
Visibility & Wipers202%
Steering132%
Lighting121%
Seats81%
Suspension61%
Tires & Wheels61%
Airbags51%
Latches & Locks20%
Seat Belts10%

Does the 2023 Volkswagen ID.4 have recalls?

14 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V030000Electrical SystemJanuary 21, 2026 · 43,881 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Consequence

A high-voltage battery that overheats increases the risk of a fire.

Remedy

Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

26V028000Electrical SystemJanuary 21, 2026 · 670 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

25V836000Electrical SystemDecember 3, 2025 · 629 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

25V434000BrakesJune 30, 2025 · 546 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

25V120000TransmissionFebruary 27, 2025 · 60,490 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Consequence

Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy

Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

24V875000Driver AssistanceNovember 20, 2024 · 385 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

24V651000Body & StructureSeptember 4, 2024 · 99,064 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence

A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy

Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

24V643000AirbagsAugust 28, 2024 · 837 units

Defect

Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

Consequence

An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

24V344000Electrical SystemMay 15, 2024 · 79,965 units

Defect

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Consequence

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

23V750000Body & StructureDecember 7, 2023 · 24,025 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

Consequence

In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Remedy

Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

23V213000Body & StructureMarch 29, 2023 · 15,989 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Consequence

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy

Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651

22V956000Electrical SystemDecember 29, 2022 · 1,042 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

Consequence

A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

Remedy

Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

22V830000Electrical SystemNovember 9, 2022 · 393 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

Consequence

Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

Remedy

Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

22V823000Driver AssistanceNovember 2, 2022 · 2,607 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

The contact owns a 2023 Volkswagen ID. 4. The contact stated while the vehicle was charging at a Volkswagen charger center, the charging port that attach to the vehicle caught on fire causing the vehicle to burn. No one was injured. The fire department was able to extinguish the fire. A police…

Complaint filed with NHTSA · Electrical System · March 18, 2023 · fire

I was halfway into a parking stall. There was a cement sign post at the end of the stall and a truck facing me opposite. About six feet from the post the car accelerated and glanced off the post and hit the truck slightly. It happened very fast but I am 99% sure the car accelerated on its own. We…

Complaint filed with NHTSA · Driver Assistance · April 21, 2024 · crash

I was halfway into a parking stall. There was a cement sign post at the end of the stall and a truck facing me opposite. About six feet from the post the car accelerated and glanced off the post and hit the truck slightly. It happened very fast but I am 99% sure the car accelerated on its own. We…

Complaint filed with NHTSA · Other · April 21, 2024 · crash

Was stationary in dense traffic, all waiting for a local bridge to open. We had been waiting for 10 or so minutes. Had braked and stopped close to car in front, car in Auto Hold. All of a sudden, my car accelerated quickly into stationary car in front, twice I believe, before I was able to brake…

Complaint filed with NHTSA · Body & Structure · July 9, 2024 · crash

The driver of my vehicle stated that my car suddenly lurched forward striking a cross passing vehicle. He did not accelerate and the emergency brake system failed to engage in advance of an obvious and avoidable crash.

Complaint filed with NHTSA · Speed Control · January 29, 2026 · crash

2023 Volkswagen ID.4 — common questions

Is the 2023 Volkswagen ID.4 reliable?

NHTSA data argues against it: 817 complaints put the 2023 model at #1 of 6 ID.4 years. It is one of the ID.4 years to avoid.

What are the most common 2023 ID.4 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (219 complaints), driver assistance (163 complaints), other (134 complaints).

Does the 2023 Volkswagen ID.4 have recalls?

Yes — NHTSA lists 14 recall campaigns affecting the 2023 Volkswagen ID.4. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2023 Volkswagen ID.4 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Volkswagen ID.4 years should you avoid?

Based on complaint rates and open investigations, the ID.4 years to avoid are 2023, 2021. The cleanest record among ID.4 years belongs to 2026.

How safe is the 2023 Volkswagen ID.4?

In NHTSA's NCAP crash testing, the 2023 Volkswagen ID.4 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.