VehicleVerdict

2022 Western Star 5700 problems

Verdict · NHTSA data

One of the years to avoid

The 2022 Western Star 5700 carries two red flags at once: 3 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Automatic Emergency Braking Errors). It is one of the 5700 years to avoid.

3

NHTSA complaints

3

Recalls

2

Investigations · 1 open

0

Crash-involved

0

Fires reported

6

Injuries

0

Deaths

—

NCAP overall

How does 2022 compare to other 5700 years?

5700 NHTSA complaints by model year, 2022 highlighted3 complaints2002: 0 complaints2003: 0 complaints2004: 0 complaints2005: 0 complaints2006: 0 complaints2007: 0 complaints2008: 0 complaints2009: 0 complaints2010: 0 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 1 complaints2019: 2 complaints2020: 1 complaints2021: 0 complaints2022: 3 complaints
5700 NHTSA complaints by model year, 2022 highlighted. Red bars are years to avoid.

See all 5700 years to avoid →

What are the most common 2022 Western Star 5700 problems?

ComponentComplaintsShare
Brakes133%
Driver Assistance133%
Speed Control133%

Does the 2022 Western Star 5700 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

22V338000OtherMay 16, 2022 · 185 units

Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence

An overloaded vehicle can increase the risk of a crash.

Remedy

Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.

21V369000SteeringMay 19, 2021 · 8,482 units

Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy

Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

21V256000SteeringApril 12, 2021 · 12,470 units

Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Consequence

A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Open NHTSA investigations

EA25006

Automatic Emergency Braking Errors

On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. DTNA indicated that it received of a total of 315 reports that may relate to the alleged defect in MY 2017-2022 DTNA vehicles. DTNA stated that the vast majority of false positive activation of the subject systems occur in very limited durations and result in a five mile per hour deceleration. ODI considered four AEB systems offered by DTNA: Detroit Assurance 2.0, Detroit Assurance 4.0, Detroit Assurance 5.0, and Wabco OnGuard.  ODI’s analysis shows that of the Detroit Assurance versions, all are failing at similar rates. The OnGuard AEB systems equipped on the same model and model year vehicles have experienced a significantly lower claim rate. To date, ODI has received a total of 32 consumer complaints of inadvertent activation of AEB in MY 2017-2022 DTNA vehicles. In total, ODI reviewed 347 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include 24 reports involving a crash, 13 reports involving an alleged injury and one report with a fatality. PE23010 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2017-2022 DTNA vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total…”

Complaint filed with NHTSA · Brakes · February 23, 2023

“We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total…”

Complaint filed with NHTSA · Speed Control · February 23, 2023

“We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total…”

Complaint filed with NHTSA · Driver Assistance · February 23, 2023

2022 Western Star 5700 — common questions

Is the 2022 Western Star 5700 reliable?

NHTSA data argues against it: 3 complaints put the 2022 model at #1 of 21 5700 years, and a defect investigation remains open. It is one of the 5700 years to avoid.

Does the 2022 Western Star 5700 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2022 Western Star 5700. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2022 Western Star 5700 under NHTSA investigation?

Yes — an investigation remains open (Automatic Emergency Braking Errors). An open ODI action means NHTSA is actively assessing a possible defect.

Which Western Star 5700 years should you avoid?

Based on complaint rates and open investigations, the 5700 years to avoid are 2022, 2019, 2018, 2020, 2017, 2021. The cleanest record among 5700 years belongs to 2016.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.