VehicleVerdict

2019 Audi e-tron problems

Verdict · NHTSA data

One of the years to avoid

With 107 complaints filed to NHTSA — about 4.0 times the median e-tron year — the 2019 model ranks #1 of 6 e-tron years for complaint volume. It lands on the years-to-avoid list.

Electrical System leads the complaint categories with 32 reports (30% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

107

NHTSA complaints

5

Recalls

1

Investigations

7

Crash-involved

3

Fires reported

1

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2019 compare to other e-tron years?

e-tron NHTSA complaints by model year, 2019 highlighted107 complaints2019: 107 complaints2020: 2 complaints2021: 56 complaints2022: 47 complaints2023: 6 complaints2024: 0 complaints
e-tron NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all e-tron years to avoid →

What are the most common 2019 Audi e-tron problems?

ComponentComplaintsShare
Electrical System3230%
Other1615%
Fuel System1413%
Transmission98%
Driver Assistance87%
Engine87%
Visibility & Wipers66%
Brakes55%
Speed Control22%
Airbags22%
Lighting11%
Tires & Wheels11%
Suspension11%
Steering11%
Body & Structure11%

Does the 2019 Audi e-tron have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V900000Driver AssistanceDecember 19, 2025 · 356,894 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

24V621000BrakesAugust 19, 2024 · 1,453 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

Consequence

Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

Remedy

Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.

23V867000Electrical SystemDecember 20, 2023 · 26,866 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Consequence

A high-voltage battery that overheats increases the risk of a fire.

Remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

23V842000Electrical SystemDecember 13, 2023 · 93,196 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

19V434000Electrical SystemJune 10, 2019 · 1,646 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Consequence

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the…

Complaint filed with NHTSA · Electrical System · October 27, 2023 · fire

ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD…

Complaint filed with NHTSA · Other · January 13, 2020 · crash

Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I…

Complaint filed with NHTSA · Fuel System · March 14, 2023 · fire

When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the…

Complaint filed with NHTSA · Transmission · April 26, 2022 · crash

In a parking lot after backing out from the spot and entering car in drive mode - there was spontaneous, sudden, uncontrollable acceleration and spinning of 360 degree on extreme speed bringing the car in the same spot and stopped only with colliding with other parked vehicle on passanger side ,…

Complaint filed with NHTSA · Driver Assistance · November 7, 2022 · crash

2019 Audi e-tron — common questions

Is the 2019 Audi e-tron reliable?

NHTSA data argues against it: 107 complaints put the 2019 model at #1 of 6 e-tron years. It is one of the e-tron years to avoid.

What are the most common 2019 e-tron problems?

According to NHTSA complaint data, the leading problem areas are electrical system (32 complaints), other (16 complaints), fuel system (14 complaints).

Does the 2019 Audi e-tron have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2019 Audi e-tron. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2019 Audi e-tron under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Audi e-tron years should you avoid?

Based on complaint rates and open investigations, the e-tron years to avoid are 2019, 2021, 2022. The cleanest record among e-tron years belongs to 2024.

How safe is the 2019 Audi e-tron?

In NHTSA's NCAP crash testing, the 2019 Audi e-tron earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.