VehicleVerdict

2020 Audi e-tron problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2020 Audi e-tron — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 5 of 5 NCAP stars overall.

2

NHTSA complaints

4

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other e-tron years?

e-tron NHTSA complaints by model year, 2020 highlighted107 complaints2019: 107 complaints2020: 2 complaints2021: 56 complaints2022: 47 complaints2023: 6 complaints2024: 0 complaints
e-tron NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all e-tron years to avoid →

What are the most common 2020 Audi e-tron problems?

ComponentComplaintsShare
Electrical System150%
Body & Structure150%

Does the 2020 Audi e-tron have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V900000Driver AssistanceDecember 19, 2025 · 356,894 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

23V867000Electrical SystemDecember 20, 2023 · 26,866 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Consequence

A high-voltage battery that overheats increases the risk of a fire.

Remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

23V842000Electrical SystemDecember 13, 2023 · 93,196 units

Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

21V569000BrakesJuly 26, 2021 · 498 units

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Consequence

Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

Remedy

Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.”

Complaint filed with NHTSA · Electrical System · October 25, 2025

“Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.”

Complaint filed with NHTSA · Body & Structure · October 25, 2025

2020 Audi e-tron — common questions

Is the 2020 Audi e-tron reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2020 Audi e-tron have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2020 Audi e-tron. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Audi e-tron under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Audi e-tron years should you avoid?

Based on complaint rates and open investigations, the e-tron years to avoid are 2019, 2021, 2022. The cleanest record among e-tron years belongs to 2024.

How safe is the 2020 Audi e-tron?

In NHTSA's NCAP crash testing, the 2020 Audi e-tron earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.