VehicleVerdict

2023 BMW iX problems

Verdict · NHTSA data

Worth extra scrutiny

The 2023 BMW iX sits mid-pack among iX years: 57 NHTSA complaints against a model median of roughly 52, with 12 recalls and no defect investigations.

No single system dominates the record — complaints spread across driver assistance (13), airbags (12), and other (10), which usually points to general build quality rather than one defect.

57

NHTSA complaints

12

Recalls

0

Investigations

22

Crash-involved

0

Fires reported

7

Injuries

0

Deaths

NCAP overall

How does 2023 compare to other iX years?

iX NHTSA complaints by model year, 2023 highlighted59 complaints2022: 48 complaints2023: 57 complaints2024: 59 complaints2025: 20 complaints
iX NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all iX years to avoid →

What are the most common 2023 BMW iX problems?

ComponentComplaintsShare
Driver Assistance1323%
Airbags1221%
Other1018%
Electrical System712%
Speed Control35%
Steering24%
Fuel System24%
Transmission24%
Body & Structure12%
Visibility & Wipers12%
Engine12%
Lighting12%
Brakes12%
Seats12%

Does the 2023 BMW iX have recalls?

12 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V395000Electrical SystemJuly 23, 2025 · 71,286 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

25V470000Electrical SystemJuly 16, 2025 · 136 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence

Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy

Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

23V449000Electrical SystemJune 28, 2023 · 69 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Consequence

An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

23V409000Speed ControlJune 7, 2023 · 11,180 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Consequence

A sudden increase in vehicle speed can increase the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

23V295000Electrical SystemApril 26, 2023 · 31 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

23V079000AirbagsFebruary 14, 2023 · 15,803 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

Consequence

A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

Remedy

Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

23V026000Driver AssistanceJanuary 25, 2023 · 3,431 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence

Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

Remedy

Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

22V944000Electrical SystemDecember 20, 2022 · 14,086 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Consequence

An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

22V741000Electrical SystemOctober 5, 2022 · 1 units

Defect

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

Consequence

The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

Remedy

A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

22V541000Electrical SystemJuly 27, 2022 · 367 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Consequence

A short-circuit in a high voltage battery increases the risk of a fire.

Remedy

Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

22V483000Electrical SystemJuly 7, 2022 · 6,930 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

Remedy

Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

22V240000AirbagsApril 13, 2022 · 3,166 units

Defect

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Consequence

An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

Remedy

Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely…

Complaint filed with NHTSA · Driver Assistance · January 10, 2023 · crash

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A…

Complaint filed with NHTSA · Airbags · April 4, 2023 · crash

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely…

Complaint filed with NHTSA · Other · January 10, 2023 · crash

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion.…

Complaint filed with NHTSA · Electrical System · September 1, 2025 · crash

While parking in a rather standard strip mall parking lot, it was discovered the car was too close to the car on the right. The car was backed up a few feet and braked to a stop. When the gear shifter was moved to drive, the car took off and struck the car in front at 13 mph, causing about $75,000…

Complaint filed with NHTSA · Speed Control · January 11, 2024 · crash

2023 BMW iX — common questions

Is the 2023 BMW iX reliable?

It is close to typical for the iX: 57 NHTSA complaints, 12 recalls, and no investigations on file.

What are the most common 2023 iX problems?

According to NHTSA complaint data, the leading problem areas are driver assistance (13 complaints), airbags (12 complaints), other (10 complaints).

Does the 2023 BMW iX have recalls?

Yes — NHTSA lists 12 recall campaigns affecting the 2023 BMW iX. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.