VehicleVerdict

2020 Cadillac CT4 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 7 complaints on file for the 2020 Cadillac CT4 — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

7

NHTSA complaints

4

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other CT4 years?

CT4 NHTSA complaints by model year, 2020 highlighted15 complaints2020: 7 complaints2021: 12 complaints2022: 15 complaints2023: 7 complaints2024: 11 complaints2025: 3 complaints
CT4 NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all CT4 years to avoid →

What are the most common 2020 Cadillac CT4 problems?

ComponentComplaintsShare
Engine229%
Airbags114%
Brakes114%
Fuel System114%
Other114%
Transmission114%

Does the 2020 Cadillac CT4 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V148000TransmissionMarch 6, 2025 · 90,081 units

Defect

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Consequence

Wheel lock-up while driving increases the risk of a crash.

Remedy

Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

22V903000LightingDecember 8, 2022 · 740,108 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy

The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

21V611000AirbagsAugust 5, 2021 · 34,157 units

Defect

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Consequence

Air bags that do not deploy properly can increase the risk of injury in a crash.

Remedy

Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

20V588000BrakesSeptember 24, 2020 · 3,677 units

Defect

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Consequence

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2020 Cadillac CT4. The contact stated while driving 70 MPH, on several occasions, the vehicle failed to accelerate, hesitated, and then stalled. The vehicle was towed on three occasions to the local dealer, who was unable to determine the cause of the failure. There were no DTC…”

Complaint filed with NHTSA · Engine · June 3, 2024

“The vehicle shudders and loses power when accelerating fast. My wife almost got hit when she pulled out in traffic the car stalled out. It is due to the cylinder deactivation (afm).”

Complaint filed with NHTSA · Fuel System · January 6, 2026

“The contact owns a 2014 Cadillac CT4. The contact stated that the "Service Safety Restraint System" message was displayed on the instrument panel while driving. The vehicle was taken to the dealer who diagnosed that the air bags needed to be replaced. The vehicle was not repaired due to the parts…”

Complaint filed with NHTSA · Airbags · May 15, 2021

“The vehicle shudders and loses power when accelerating fast. My wife almost got hit when she pulled out in traffic the car stalled out. It is due to the cylinder deactivation (afm).”

Complaint filed with NHTSA · Transmission · January 6, 2026

2020 Cadillac CT4 — common questions

Is the 2020 Cadillac CT4 reliable?

The record is thin — 7 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2020 Cadillac CT4 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2020 Cadillac CT4. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Cadillac CT4 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.