VehicleVerdict

2023 Cadillac CT5 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 14 complaints on file for the 2023 Cadillac CT5 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 5 of 5 NCAP stars overall.

14

NHTSA complaints

1

Recalls

0

Investigations

6

Crash-involved

0

Fires reported

4

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other CT5 years?

CT5 NHTSA complaints by model year, 2023 highlighted55 complaints2020: 55 complaints2021: 28 complaints2022: 9 complaints2023: 14 complaints2024: 2 complaints2025: 10 complaints2026: 8 complaints
CT5 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all CT5 years to avoid →

What are the most common 2023 Cadillac CT5 problems?

ComponentComplaintsShare
Transmission536%
Driver Assistance214%
Tires & Wheels214%
Airbags17%
Suspension17%
Body & Structure17%
Electrical System17%
Steering17%

Does the 2023 Cadillac CT5 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

22V903000LightingDecember 8, 2022 · 740,108 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy

The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2023 Cadillac CT5. The contact stated while driving 70 MPH, the vehicle started to accelerate independently, exceeding the speed and then the vehicle decelerated without warning. The contact was able to pull over. The vehicle was towed to the dealer and stated that the…”

Complaint filed with NHTSA · Transmission · November 19, 2022

“The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was…”

Complaint filed with NHTSA · Driver Assistance · May 30, 2025 · crash

“Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal…”

Complaint filed with NHTSA · Tires & Wheels · August 30, 2025 · crash

“Entire electrical and safety systems, every light on dashboard was lit up, all kinds of safety warning light were on! Because manufacturer uses plant-based materials to wrap wiring, it caused an infestation of rodents that had a snack on my wiring! I could have been in real safety danger had I been…”

Complaint filed with NHTSA · Electrical System · February 20, 2024

“The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care" and "Service Power Steering". The contact stated that he was…”

Complaint filed with NHTSA · Steering · February 3, 2024 · crash

2023 Cadillac CT5 — common questions

Is the 2023 Cadillac CT5 reliable?

The record is thin — 14 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

What are the most common 2023 CT5 problems?

According to NHTSA complaint data, the leading problem areas are transmission (5 complaints), tires & wheels (2 complaints), driver assistance (2 complaints).

Does the 2023 Cadillac CT5 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Cadillac CT5. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Cadillac CT5 years should you avoid?

Based on complaint rates and open investigations, the CT5 years to avoid are 2020. The cleanest record among CT5 years belongs to 2024.

How safe is the 2023 Cadillac CT5?

In NHTSA's NCAP crash testing, the 2023 Cadillac CT5 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.