VehicleVerdict

2014 Cadillac SRX problems

Verdict · NHTSA data

One of the years to avoid

With 451 complaints filed to NHTSA — about 1.7 times the median SRX year — the 2014 model ranks #6 of 14 SRX years for complaint volume. It lands on the years-to-avoid list. Complainants reported 13 injuries in total across these filings.

The trouble concentrates in one system: lighting issues account for 59% of all reports (266 of 451), far ahead of electrical system at 41. In government crash testing it earned 5 of 5 NCAP stars overall.

451

NHTSA complaints

2

Recalls

1

Investigations

25

Crash-involved

3

Fires reported

13

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2014 compare to other SRX years?

SRX NHTSA complaints by model year, 2014 highlighted632 complaints2004: 324 complaints2005: 162 complaints2006: 96 complaints2007: 69 complaints2008: 71 complaints2009: 31 complaints2010: 632 complaints2011: 575 complaints2012: 515 complaints2013: 493 complaints2014: 451 complaints2015: 535 complaints2016: 208 complaints2019: 2 complaints
SRX NHTSA complaints by model year, 2014 highlighted. Red bars are years to avoid.

See all SRX years to avoid →

What are the most common 2014 Cadillac SRX problems?

ComponentComplaintsShare
Lighting26659%
Electrical System419%
Other296%
Visibility & Wipers266%
Suspension194%
Transmission194%
Brakes123%
Speed Control72%
Engine61%
Steering51%
Seats51%
Body & Structure51%
Airbags41%
Tires & Wheels41%
Driver Assistance10%
Latches & Locks10%
Seat Belts10%

Does the 2014 Cadillac SRX have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V473000SuspensionJune 24, 2021 · 380,498 units

Defect

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

14V571000SuspensionSeptember 19, 2014 · 290,241 units

Defect

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“MOISTURE GETS IN LIGHTS CAUSING LIGHT TO NOT WORK PROPERLY. LIGHT DIMNESS CAUSING LOW VISIBILITY AND CAUSE ME TO WRECK MY CAR.”

Complaint filed with NHTSA · Lighting · February 7, 2019 · crash

“TL*THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT LESS THAN 5 MPH AND ATTEMPTING TO PARK, THERE WAS SMOKE AND MASSIVE FLAMES ERUPTING FROM UNDERNEATH THE PASSENGER'S SIDE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT…”

Complaint filed with NHTSA · Electrical System · February 28, 2015 · fire

“DIM TO BARELY NO LOW BEAM LIGHTS. TOOK VEHICLE TO DEALERSHIP AND FOUND OUT THE ENTIRE HEADLAMP ASSEMBLIES NEED TO BE REPLACED DUE TO A FAULTY SEAL THAT HAS ALLOWED MOISTURE TO CORRODE THE REFLECTORS. I AM REALLY SURPRISED THE VEHICLE PASSED INSPECTION WITH LITTLE TO NO LOW BEAM LIGHTS WHICH COULD…”

Complaint filed with NHTSA · Other · October 24, 2016

“THE LOW BEAM HEADLAMPS CONTINUE TO GROW DIM WHILE DRIVING AT NIGHT. THERE IS A SLIGHT REGENERATION WHEN VEHICLE IS TURNED OFF. RESTART THE VEHICLE THEN THE HEADLIGHTS APPEAR TO CONTINUE TO DIM WHILE DRIVING AT NIGHT. THIS IS A NATIONAL SAFETY ISSUE. SEVERAL LAWSUITS HAVE BEEN FILED IN CALIFORNIA,…”

Complaint filed with NHTSA · Visibility & Wipers · June 1, 2018

“TL* THE CONTACT LEASED A 2014 CADILLAC SRX. THE CONTACT WAS CONCERNED THAT THERE WAS A DESIGN FLAW IN THE SHIFTING LINKAGE OF THE VEHICLE, WHICH COULD CAUSE THE VEHICLE TO IDLE BETWEEN THE PARK AND REVERSE GEARS. THE CONTACT STATED THAT THE VEHICLE COULD ALSO INADVERTENTLY SHIFT BETWEEN PARK AND…”

Complaint filed with NHTSA · Transmission · December 15, 2015 · crash

2014 Cadillac SRX — common questions

Is the 2014 Cadillac SRX reliable?

NHTSA data argues against it: 451 complaints put the 2014 model at #6 of 14 SRX years. It is one of the SRX years to avoid.

What are the most common 2014 SRX problems?

According to NHTSA complaint data, the leading problem areas are lighting (266 complaints), electrical system (41 complaints), other (29 complaints).

Does the 2014 Cadillac SRX have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2014 Cadillac SRX. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2014 Cadillac SRX under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Cadillac SRX years should you avoid?

Based on complaint rates and open investigations, the SRX years to avoid are 2010, 2011, 2015, 2012, 2013, 2014. The cleanest record among SRX years belongs to 2019.

How safe is the 2014 Cadillac SRX?

In NHTSA's NCAP crash testing, the 2014 Cadillac SRX earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.