VehicleVerdict

2020 Cadillac XT4 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 28 complaints on file for the 2020 Cadillac XT4 — too few to judge reliability from owner reports alone — but 5 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

28

NHTSA complaints

5

Recalls

1

Investigations

0

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2020 compare to other XT4 years?

XT4 NHTSA complaints by model year, 2020 highlighted51 complaints2019: 28 complaints2020: 28 complaints2021: 15 complaints2022: 2 complaints2023: 18 complaints2024: 51 complaints2025: 11 complaints
XT4 NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all XT4 years to avoid →

What are the most common 2020 Cadillac XT4 problems?

ComponentComplaintsShare
Driver Assistance621%
Engine414%
Brakes414%
Other311%
Electrical System27%
Suspension27%
Airbags14%
Visibility & Wipers14%
Fuel System14%
Speed Control14%
Steering14%
Tires & Wheels14%
Transmission14%

Does the 2020 Cadillac XT4 have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

22V868000Driver AssistanceNovember 23, 2022 · 10,199 units

Defect

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Consequence

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

21V649000Seat BeltsAugust 20, 2021 · 402 units

Defect

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Consequence

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

21V115000Tires & WheelsFebruary 25, 2021 · 33,838 units

Defect

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

20V668000TransmissionOctober 29, 2020 · 194,105 units

Defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

20V588000BrakesSeptember 24, 2020 · 3,677 units

Defect

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Consequence

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

Complaint filed with NHTSA · Driver Assistance · May 16, 2025

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

Complaint filed with NHTSA · Brakes · May 16, 2025

CADILLIAC 2019 XT4 WHITE IN COLOR BRAND NEW TIRES AND RIMS ..ENGINE BLEW UP WHILE TRAVELING TO A PARTY WITH MY GIRLFRIENDS OUTTA TOWN. IT WAS REALLY BAD...BUT WE STILL HAD A GREAT TIME. WE HAD IT TOWED AT NO EXPENSE BY A GUY WE MET WHILE ON THE INTERSTATE HE HELPED US TO SAFETY AND TOWED THE BROKEN…

Complaint filed with NHTSA · Engine · November 28, 2020 · fire

RECALL for repair of Back UP Camera because it intermittently stops working. XT4 has been taken in TWICE for this recall January and February of 2023. The camera continues to intermittently stop working. This problem needs to be resolved in order for vehicle to operate safely.

Complaint filed with NHTSA · Other · July 17, 2023

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

Complaint filed with NHTSA · Suspension · May 16, 2025

2020 Cadillac XT4 — common questions

Is the 2020 Cadillac XT4 reliable?

The record is thin — 28 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 5 recalls should be verified as completed.

What are the most common 2020 XT4 problems?

According to NHTSA complaint data, the leading problem areas are driver assistance (6 complaints), brakes (4 complaints), engine (4 complaints).

Does the 2020 Cadillac XT4 have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2020 Cadillac XT4. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Cadillac XT4 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Cadillac XT4 years should you avoid?

Based on complaint rates and open investigations, the XT4 years to avoid are 2024. The cleanest record among XT4 years belongs to 2022.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.