2014 Chevrolet Captiva problems
Verdict · NHTSA data
One of the years to avoid
With 198 complaints filed to NHTSA — about 2.0 times the median Captiva year — the 2014 model ranks #1 of 5 Captiva years for complaint volume. It lands on the years-to-avoid list. Complainants reported 27 injuries in total across these filings.
Electrical System leads the complaint categories with 71 reports (36% of the total). Its NCAP crash-test rating is 3 of 5 stars overall.
198
NHTSA complaints
0
Recalls
0
Investigations
13
Crash-involved
5
Fires reported
27
Injuries
0
Deaths
3
NCAP overall · of 5 stars
How does 2014 compare to other Captiva years?
What are the most common 2014 Chevrolet Captiva problems?
| Component | Complaints | Share | vs prior year |
|---|---|---|---|
| Electrical System | 71 | 36% | ▲ up |
| Other | 30 | 15% | ▲ up |
| Engine | 30 | 15% | ▼ down |
| Transmission | 17 | 9% | ▲ up |
| Body & Structure | 9 | 5% | ▲ up |
| Steering | 9 | 5% | ▲ up |
| Airbags | 7 | 4% | ▲ up |
| Visibility & Wipers | 5 | 3% | ▲ up |
| Brakes | 4 | 2% | ▼ down |
| Lighting | 4 | 2% | ▲ up |
| Fuel System | 3 | 2% | — flat |
| Speed Control | 3 | 2% | ▲ up |
| Suspension | 2 | 1% | new |
| Seat Belts | 1 | 1% | ▼ down |
| Tires & Wheels | 1 | 1% | — flat |
| Climate Control (A/C & Heat) | 1 | 1% | new |
| Seats | 1 | 1% | — flat |
Consumer complaints filed with NHTSA
Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.
“2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can”
“WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.”
“CAR DID NOT EVEN HAVE 125K MILES ON IT AND IT STARTED KNOCKING. TOOK IT INTO MY LOCAL SHOP AND THEY SAID THAT THE RODS WERE KNOCKING AND THAT THE ENGINE WAS GOING. ENDED UP PUTTING IN A BRAND NEW CRATE MOTOR. I REMEMEBER A TIME WHEN CHEVY'S WOULD LAST FOR UP TO 200K MILES. I AM VERY DISAPPOINTED…”
“THE KEY GETS STUCK IN THE IGNITION AND WILL NOT TURN BACK PAST ACC. THIS REQUIRES THE OPERATOR TO TURN THE VEHICLE ON AND OFF COUNTLESS TIMES, LEAVE THE KEYS IN THE IGNITION, LEAVE THE CAR RUNNING ETC, BECAUSE THE KEY WILL NOT COME OUT. ENGAGING THE SHIFTER AND TURNING THE STEERING WHEEL DO NOT…”
“WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.”
2014 Chevrolet Captiva — common questions
Is the 2014 Chevrolet Captiva reliable?
NHTSA data argues against it: 198 complaints put the 2014 model at #1 of 5 Captiva years. It is one of the Captiva years to avoid.
What are the most common 2014 Captiva problems?
According to NHTSA complaint data, the leading problem areas are electrical system (71 complaints), engine (30 complaints), other (30 complaints).
Does the 2014 Chevrolet Captiva have recalls?
No. NHTSA lists no recall campaigns for the 2014 Chevrolet Captiva.
Which Chevrolet Captiva years should you avoid?
Based on complaint rates and open investigations, the Captiva years to avoid are 2014. The cleanest record among Captiva years belongs to 2011.
How safe is the 2014 Chevrolet Captiva?
In NHTSA's NCAP crash testing, the 2014 Chevrolet Captiva earned an overall rating of 3 out of 5 stars.
Related
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.