VehicleVerdict

2012 Chevrolet Impala steering problems

The 2012 Chevrolet Impala has 50 steering complaints filed with NHTSA — 12% of the year's total, and up sharply from the prior model year.

50

Steering complaints

12%

Share of year

7

Crash-involved

1

Related recalls

Steering complaints by year

Related recalls

11V398000SteeringAugust 5, 2011 · 10,344 units

Defect

GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.

Consequence

POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy

GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.

What owners report

WHILE DRIVING AT NO MORE THAN 65 MPH ON THE FREEWAY THE CONTROL ARM GAVE OUT AND IT CAUSED LOSS OF CONTROL. THEN IT HIT THE BARRIER WALL AND THE 2 TIRE ON THE DRIVER SIDE BLEW ON CONTACT. TOWED TO MECHANIC AND THEY SAID THAT THE TIE RODS ALSO WENT OUT. THE BRAKES AND SHOCKS AND STRUTS WERE NEW AND…

Complaint filed with NHTSA · Steering · January 12, 2019 · crash

Common questions

How many steering complaints does the 2012 Chevrolet Impala have?

NHTSA has 50 complaints about the 2012 Chevrolet Impala steering — 12% of all complaints filed for that model year.

Are there recalls for the 2012 Chevrolet Impala steering?

Yes — 1 NHTSA recall campaign for this model year is tied to the steering: 11V398000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.