VehicleVerdict

2021 Chevrolet Silverado 2500 transmission problems

The 2021 Chevrolet Silverado 2500 has 27 transmission complaints filed with NHTSA — 26% of the year's total, and roughly flat versus the prior model year.

27

Transmission complaints

26%

Share of year

0

Crash-involved

1

Related recalls

Transmission complaints by year

Related recalls

24V797000TransmissionOctober 24, 2024 · 463,295 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

What owners report

While stopped at a traffic light the transmission shifted out of drive without movement of the shift lever. Repeated attempts to reengage the transmission to drive by shifting into park and then drive was not successful. Reverse was not affected. Vehicle mileage is 57,700. No previous issues with…

Complaint filed with NHTSA · Transmission · September 9, 2024

Common questions

How many transmission complaints does the 2021 Chevrolet Silverado 2500 have?

NHTSA has 27 complaints about the 2021 Chevrolet Silverado 2500 transmission — 26% of all complaints filed for that model year.

Are there recalls for the 2021 Chevrolet Silverado 2500 transmission?

Yes — 1 NHTSA recall campaign for this model year is tied to the transmission: 24V797000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.