VehicleVerdict

2013 Chrysler Town and Country problems

Verdict · NHTSA data

One of the years to avoid

With 933 complaints filed to NHTSA — about 3.3 times the median Town and Country year — the 2013 model ranks #7 of 40 Town and Country years for complaint volume. It lands on the years-to-avoid list. Complainants reported 45 injuries in total across these filings.

The trouble concentrates in one system: electrical system issues account for 43% of all reports (404 of 933), far ahead of engine at 112. In government crash testing it earned 4 of 5 NCAP stars overall.

933

NHTSA complaints

4

Recalls

2

Investigations

28

Crash-involved

12

Fires reported

45

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2013 compare to other Town and Country years?

Town and Country NHTSA complaints by model year, 2013 highlighted2,879 complaints1967: 1 complaints1974: 0 complaints1975: 0 complaints1982: 0 complaints1983: 2 complaints1984: 1 complaints1985: 0 complaints1986: 3 complaints1987: 0 complaints1988: 0 complaints1989: 1 complaints1990: 16 complaints1991: 33 complaints1992: 167 complaints1993: 273 complaints1994: 198 complaints1995: 75 complaints1996: 1,411 complaints1997: 546 complaints1998: 397 complaints1999: 485 complaints2000: 378 complaints2001: 606 complaints2002: 518 complaints2003: 336 complaints2004: 219 complaints2005: 1,154 complaints2006: 569 complaints2007: 294 complaints2008: 2,879 complaints2009: 1,082 complaints2010: 2,425 complaints2011: 1,108 complaints2012: 868 complaints2013: 933 complaints2014: 884 complaints2015: 509 complaints2016: 667 complaints2017: 0 complaints2018: 0 complaints
Town and Country NHTSA complaints by model year, 2013 highlighted. Red bars are years to avoid.

See all Town and Country years to avoid →

What are the most common 2013 Chrysler Town and Country problems?

ComponentComplaintsShare
Electrical System40443%
Engine11212%
Other647%
Seats586%
Airbags505%
Transmission425%
Fuel System404%
Brakes404%
Body & Structure263%
Steering263%
Visibility & Wipers232%
Lighting192%
Speed Control152%
Seat Belts51%
Latches & Locks30%
Tires & Wheels30%
Suspension20%
Climate Control (A/C & Heat)10%

Does the 2013 Chrysler Town and Country have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V876000OtherDecember 17, 2025 · 86 units

Defect

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

14V234000Electrical SystemMay 7, 2014 · 644,757 units

Defect

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence

An overheated switch may result in a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

13V283000AirbagsJuly 2, 2013 · 224,264 units

Defect

Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).

Consequence

In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

13V291000AirbagsJuly 2, 2013 · 184 units

Defect

Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."

Consequence

An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR INSIDE THE VEHICLE THROUGH THE AIR VENTS. EVEN WHEN THE AIR CONDITIONER WAS OFF, THE BURNING ODOR WAS STILL PRESENT. THE DEALER WAS UNABLE TO DIAGNOSE THE…”

Complaint filed with NHTSA · Electrical System · April 1, 2014 · fire

“The contact owned a 2013 Chrysler Town & Country. The contact stated that while driving approximately 25 MPH he started to smell an odor of something burning in the vehicle cabin. The contact stated that he parked at his residence and the burning smell was much stronger on the outside. The contact…”

Complaint filed with NHTSA · Engine · May 23, 2022 · fire

“WHEN I WAS DRIVING IN REVERSE AFTER MAKING A U TURN THE BRAKE LOCK UP ON ME CAUSING THE CAR TO ROLL. IT WAS SO DANGEROUS I HAD ABSOLUTELY NO CONTROL OF THE CAR. THERE ARE WORSE CASES, WHEN IM DRIVING UP A HILL IMAGINE THAT...... I JUST ROLLED DOWN THE HIIL, I THOUGHT IT WAS OVER.”

Complaint filed with NHTSA · Other · May 25, 2015 · crash

“The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the…”

Complaint filed with NHTSA · Seats · October 9, 2025 · fire

“VAN WAS STRUCK ON THE PASSENGER'S SIDE FRONT DOOR AND FRONT OF THE VEHICLE (T-BONE) BY A SPORTS CAR TRAVELING MORE THAN 40MPH, ANT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. *TR”

Complaint filed with NHTSA · Airbags · May 15, 2014 · crash

2013 Chrysler Town and Country — common questions

Is the 2013 Chrysler Town and Country reliable?

NHTSA data argues against it: 933 complaints put the 2013 model at #7 of 40 Town and Country years. It is one of the Town and Country years to avoid.

What are the most common 2013 Town and Country problems?

According to NHTSA complaint data, the leading problem areas are electrical system (404 complaints), engine (112 complaints), other (64 complaints).

Does the 2013 Chrysler Town and Country have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2013 Chrysler Town and Country. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2013 Chrysler Town and Country under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Which Chrysler Town and Country years should you avoid?

Based on complaint rates and open investigations, the Town and Country years to avoid are 2008, 2010, 1996, 2005, 2011, 2009, 2013, 2014, 2012, 2016, 2001, 2006, 1997, 2002, 2015, 1999, 1994, 1995. The cleanest record among Town and Country years belongs to 2018.

How safe is the 2013 Chrysler Town and Country?

In NHTSA's NCAP crash testing, the 2013 Chrysler Town and Country earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through August 2026. Complaints are consumer-reported and unverified. Updated August 28, 2026.

Compiled by Sharon Ben-Moshe, Founder.