VehicleVerdict

2016 Chrysler Town and Country problems

Verdict · NHTSA data

One of the years to avoid

With 666 complaints filed to NHTSA — about 2.4 times the median Town and Country year — the 2016 model ranks #10 of 40 Town and Country years for complaint volume. It lands on the years-to-avoid list. Complainants reported 14 injuries in total across these filings.

Transmission leads the complaint categories with 187 reports (28% of the total). In government crash testing it earned 4 of 5 NCAP stars overall.

666

NHTSA complaints

5

Recalls

2

Investigations

19

Crash-involved

3

Fires reported

14

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2016 compare to other Town and Country years?

Town and Country NHTSA complaints by model year, 2016 highlighted2,878 complaints1967: 1 complaints1974: 0 complaints1975: 0 complaints1982: 0 complaints1983: 2 complaints1984: 1 complaints1985: 0 complaints1986: 3 complaints1987: 0 complaints1988: 0 complaints1989: 1 complaints1990: 16 complaints1991: 33 complaints1992: 167 complaints1993: 273 complaints1994: 198 complaints1995: 75 complaints1996: 1,411 complaints1997: 546 complaints1998: 397 complaints1999: 485 complaints2000: 378 complaints2001: 606 complaints2002: 518 complaints2003: 336 complaints2004: 219 complaints2005: 1,154 complaints2006: 569 complaints2007: 291 complaints2008: 2,878 complaints2009: 1,081 complaints2010: 2,423 complaints2011: 1,108 complaints2012: 863 complaints2013: 930 complaints2014: 882 complaints2015: 504 complaints2016: 666 complaints2017: 2 complaints2018: 0 complaints
Town and Country NHTSA complaints by model year, 2016 highlighted. Red bars are years to avoid.

See all Town and Country years to avoid →

What are the most common 2016 Chrysler Town and Country problems?

ComponentComplaintsShare
Transmission18728%
Other11217%
Electrical System10816%
Body & Structure7611%
Engine6910%
Seats223%
Airbags162%
Latches & Locks152%
Speed Control142%
Steering122%
Fuel System91%
Driver Assistance61%
Brakes51%
Visibility & Wipers41%
Tires & Wheels41%
Seat Belts30%
Lighting20%
Suspension20%

Does the 2016 Chrysler Town and Country have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V824000OtherDecember 21, 2017 · 61,791 units

Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

16V461000TransmissionJune 24, 2016 · 26,298 units

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

16V300000SeatsMay 16, 2016 · 99 units

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Consequence

If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

16V044000Visibility & WipersJanuary 28, 2016 · 184 units

Defect

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Consequence

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Remedy

Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

15V595000Latches & LocksSeptember 24, 2015 · 1,625 units

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Consequence

If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I RENTED THE VAN. I WAS AT A STOP SIGN, WHEN CROSSING THE VAN WAS SLOW/ SLUGGISH AND I SAW A CAR COMING FROM MY LEFT SPEEDING AND I PRESSED ON THE GAS TO ACCELERATE AND THE VAN DID NOT ACCELERATE AS EXPECTED, I THOUGHT THIS WAS DUE TO MY EXPERIENCE WITH A MINIVAN AND WEIGHT OF THIS TYPE OF VEHICLE,…”

Complaint filed with NHTSA · Transmission · June 4, 2019 · crash

“My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as…”

Complaint filed with NHTSA · Other · October 2, 2025 · crash

“MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN…”

Complaint filed with NHTSA · Electrical System · January 4, 2018 · fire

“I WAS DRIVING TO THE POST OFFICE AND AS I WAS GETTING CLOSE, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, GOING UP ON THE CURB AND SIDEWALK, BARELY MISSED A TELEPHONE POLE, CRASHING INTO A UTILITY BOX. VEHICLE WAS TOTALED, NO INJURIES RECEIVED, AIR BAGS DID NOT DEPLOY. TRAVEL SPEED WAS AT POSTED LIMIT…”

Complaint filed with NHTSA · Body & Structure · December 14, 2018 · crash

“MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN…”

Complaint filed with NHTSA · Engine · January 4, 2018 · fire

2016 Chrysler Town and Country — common questions

Is the 2016 Chrysler Town and Country reliable?

NHTSA data argues against it: 666 complaints put the 2016 model at #10 of 40 Town and Country years. It is one of the Town and Country years to avoid.

What are the most common 2016 Town and Country problems?

According to NHTSA complaint data, the leading problem areas are transmission (187 complaints), other (112 complaints), electrical system (108 complaints).

Does the 2016 Chrysler Town and Country have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2016 Chrysler Town and Country. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2016 Chrysler Town and Country under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Which Chrysler Town and Country years should you avoid?

Based on complaint rates and open investigations, the Town and Country years to avoid are 2008, 2010, 1996, 2005, 2011, 2009, 2013, 2014, 2012, 2016, 2001, 2006, 1997, 2002, 2015, 1999, 1994, 1995. The cleanest record among Town and Country years belongs to 2018.

How safe is the 2016 Chrysler Town and Country?

In NHTSA's NCAP crash testing, the 2016 Chrysler Town and Country earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.