VehicleVerdict

2020 Cruiser Shadow Cruiser problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2020 Cruiser Shadow Cruiser — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

Does the 2020 Cruiser Shadow Cruiser have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

21V428000OtherJune 4, 2021 · 22,326 units

Defect

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

2020 Cruiser Shadow Cruiser — common questions

Is the 2020 Cruiser Shadow Cruiser reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2020 Cruiser Shadow Cruiser have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2020 Cruiser Shadow Cruiser. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.