VehicleVerdict

2021 Cruiser Shadow Cruiser problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2021 Cruiser Shadow Cruiser — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2021 compare to other Shadow Cruiser years?

Shadow Cruiser NHTSA complaints by model year, 2021 highlighted1 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 0 complaints
Shadow Cruiser NHTSA complaints by model year, 2021 highlighted. Red bars are years to avoid.

See all Shadow Cruiser years to avoid →

Does the 2021 Cruiser Shadow Cruiser have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V993000Tires & WheelsDecember 20, 2021 · 110 units

Defect

Cruiser RV (Cruiser) is recalling certain 2021-2022 Shadow Cruiser and 2022 Twilight travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."

Consequence

Incorrect tire information can allow the operator to install incorrect replacement tires, which can affect towing, increasing the risk of a crash.

Remedy

Cruiser will mail owners replacement certification labels, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Cruiser customer service at 1-574-206-7920. Cruiser's number for this recall is RC000157.

21V428000OtherJune 4, 2021 · 22,326 units

Defect

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

2021 Cruiser Shadow Cruiser — common questions

Is the 2021 Cruiser Shadow Cruiser reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2021 Cruiser Shadow Cruiser have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2021 Cruiser Shadow Cruiser. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.